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Job Description
- Req#: A4776-25-0001?language=en&page=211&sort=publicationDateDesc
- Previous experience working in a GP practice
- Ability to demonstrate excellent communication skills
- Willing to work towards GPA certification and complete within a set timeframe
- Previous experience using EMIS web
- Demonstrates basic factual knowledge of field of work
- Awareness of principles of: GDPR / Data Protection Health & Safety At work Confidentiality Safeguarding
- Ability to provide quality patient care
- Excellent IT Skills
- Good interpersonal and communication skills
- Good organisational skills
- Good team working skills
- English & Maths GCSE (or equivalent)
- Previous experience of working as part of a team
- Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.
- Practice receptionist/admin training
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative Able to work under pressure and remain calm
- Flexible and adaptable
- Previous experience working in a GP practice
- Ability to demonstrate excellent communication skills
- Willing to work towards GPA certification and complete within a set timeframe
- Previous experience using EMIS web
- Demonstrates basic factual knowledge of field of work
- Awareness of principles of: GDPR / Data Protection Health & Safety At work Confidentiality Safeguarding
- Ability to provide quality patient care
- Excellent IT Skills
- Good interpersonal and communication skills
- Good organisational skills
- Good team working skills
- English & Maths GCSE (or equivalent)
- Previous experience of working as part of a team
- Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.
- Practice receptionist/admin training
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative Able to work under pressure and remain calm
- Flexible and adaptable
Job summary
A GPA will be responsible for providing high-level administrative support to Eden Primary Care Network, including sorting and actioning clinical post, coding clinical information, managing referrals and appointments, and liaising with external agencies. Supports efficient record summarisation and completion of basic forms. Work collaboratively with the PCN teams to streamline communication processes and assist with coordinating PCN-wide initiatives.
Main duties of the job
The role involves managing and prioritising clinical post for GPs, including signposting items to appropriate clinicians and handling routine correspondence such as DNA and 2WW letters. It includes extracting key information from clinical letters for coding, organising appointments, tests, referrals, and follow-ups, and completing basic non-clinical sections of forms for GP approval. The role supports referral processing, liaising with external agencies, and ensuring accurate summarisation of medical records. It also involves working closely with the PCN administrative team to maintain coordinated communication, taking minutes, circulating actions with timely follow-up, and assisting in the organisation of PCN-wide initiatives.
About us
Eden Primary Care Network (PCN) and its ten member GP Practices are working together to improve the health and well-being of the Eden population and provide high quality, integrated services across the community.
Details
Date posted
27 November 2025
Pay scheme
Other
Salary
£23,875 to £25,250 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Home or remote working
Reference number
A4776-25-0001
Job locations
Shap Medical Practice
Eden Valley
Shap
Cumbria
Cumbria
CA103LW
Job descriptionJob description
Job responsibilities
Interviews will take place on 16 December at Temple Sowerby Medical Practice.
The GP Assistant (Admin) provides high-level administrative support to Eden Primary Care Network (PCN). The role focuses on managing clinical correspondence, supporting GPs with administrative tasks, and ensuring smooth coordination across the PCN.
Core Responsibilities The GPA sorts and prioritises clinical post for GP action, directing items to other clinicians when appropriate. They extract relevant information from clinical letters, coding and entering this into patient records. Routine correspondencesuch as DNA notices and 2-week-wait lettersis handled directly.
The role includes arranging patient appointments, tests, referrals, and follow-up activities, as well as processing and tracking referrals. GPAs complete basic, non-clinical sections of forms (e.g., insurance, mortgage, benefits) before GP approval. They help GPs liaise with external agencies and support the accurate summarisation of medical records.
Working collaboratively with the wider PCN admin team, GPAs ensure joined-up communication, take minutes, circulate actions, and assist with organising PCN-wide programmes.
Job responsibilities
Interviews will take place on 16 December at Temple Sowerby Medical Practice.
The GP Assistant (Admin) provides high-level administrative support to Eden Primary Care Network (PCN). The role focuses on managing clinical correspondence, supporting GPs with administrative tasks, and ensuring smooth coordination across the PCN.
Core Responsibilities The GPA sorts and prioritises clinical post for GP action, directing items to other clinicians when appropriate. They extract relevant information from clinical letters, coding and entering this into patient records. Routine correspondencesuch as DNA notices and 2-week-wait lettersis handled directly.
The role includes arranging patient appointments, tests, referrals, and follow-up activities, as well as processing and tracking referrals. GPAs complete basic, non-clinical sections of forms (e.g., insurance, mortgage, benefits) before GP approval. They help GPs liaise with external agencies and support the accurate summarisation of medical records.
Working collaboratively with the wider PCN admin team, GPAs ensure joined-up communication, take minutes, circulate actions, and assist with organising PCN-wide programmes.
Person SpecificationPerson Specification
KNOWLEDGE
Essential
Desirable
SKILLS
Essential
Qualifications
Essential
Desirable
ATTITUDE
Essential
KNOWLEDGE
Essential
Desirable
SKILLS
Essential
Qualifications
Essential
Desirable
ATTITUDE
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Eden Primary Care Network
Address
Shap Medical Practice
Eden Valley
Shap
Cumbria
Cumbria
CA103LW
Employer's website
Employer details
Employer name
Eden Primary Care Network
Address
Shap Medical Practice
Eden Valley
Shap
Cumbria
Cumbria
CA103LW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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