Adtalem Global Education
Graduate Assistant-Verification Assistant
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Job Description
- Req#: REF9638P
Employer Industry: Higher Education
Why consider this job opportunity:
- Flexible work hours with a commitment of approximately 10 hours per week
- Opportunity to engage and connect with a diverse student body
- Gain valuable experience in a professional educational environment
- Enhance communication and customer service skills while working remotely
- Access to equipment provided by the employer for job responsibilities
What to Expect (Job Responsibilities):
- Represent the employer during video-call appointments with students for document verification
- Determine weekly availability to offer multiple appointment times, including evenings and weekends
- Conduct verification and document collection through scheduled Zoom appointments
- Analyze student inquiries and refer them to appropriate support resources as needed
- Attend periodic team meetings and comply with all policies and standards
What is Required (Qualifications):
- Must be a current, active master's or doctoral student at the employer, preferably in the criminal justice program
- At least three quarters or two semesters of enrollment required
- Must maintain good academic standing with a minimum GPA of 3.5 and no holds on the student account
- Strong verbal and written communication skills
- Ability to handle sensitive and confidential documentation
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or educational support roles
- Familiarity with virtual communication platforms, especially Zoom
- Experience working with a diverse cultural and professional background
#HigherEducation #GraduateAssistant #StudentAffairs #RemoteWork #CustomerService
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