Gucci

GUCCI Team Manager, De Bijenkorf


PayCompetitive
LocationAmsterdam/North Holland
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R130233

      Summary

      If you are a Dream-maker, this is the place for you! Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

      We are looking for a Team Manager to join our Amsterdam De Bijenkorf team on a full time basis.

      Reporting directly to the Store Manager, you will manage a team of Client Advisors offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

      Fluency in Dutch and English mandatory.

      Job Description

      Team
      • Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
      • Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.
      • Participate in attracting, recruiting and onboarding a high performing team.


      Client

      • Lead the execution of clientelling activities with your team, developing actions to reach clear goals and KPIs.
      • Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered.
      • Manage and resolve customer issues, delighting and retaining the client relationship.


      Product

      • Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
      • Partner with the Store Manager and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests in order to grow the business.
      • Partner with the Store Manager and Visual Merchandising team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained.

      Key Requirements

      • Proven experience in a managerial role within fashion retail
      • Fluent Dutch and English mandatory
      • Proven ability to drive results, commercial awareness and business acumen
      • Talent for managing, coaching and developing a team
      • Passion for fashion luxury and product knowledge

      Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.

      It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

      As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

      Job Type

      Fixed Term (Fixed Term)

      Start Date

      2024-05-11

      Schedule

      Full time

      Organization

      Gucci Netherlands B.V.
  • About the company

      Gucci is a luxury fashion house based in Florence, Italy.

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