NHS
Haematology Operational Manager
This job is now closed
Job Description
- Req#: C9430-25-0271?language=en&page=792&sort=publicationDateDesc
- Manage and professionally direct a team of scientific and support staff to deliver a diagnostic service that meets accreditations & regulatory requirements to deliver effective patient care and resource management.
- Ensure the diagnostic service is responsive to clinical needs and is developed accordingly.
- Undertake their responsibilities within the Haematology Laboratory to meet all required national and Trust standards.
- Will liaise with the S4 network colleagues to ensure standard approaches are undertaken
- The post holder will manage and professionally direct a team of scientific and support staff to deliver a diagnostic service that meets accreditation & regulatory requirements to deliver effective patient care and resource management.
- The post holder will ensure the diagnostic service is responsive to clinical needs and is developed accordingly.
- The post holder will undertake their responsibilities within the Haematology department to meet all required national and Trust standards.
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
- Liaise with departmental technical and clinical staff to ensure that all scientific and clinical work is performed to professional standards.
- Motivates staff inthe performance of their duties to enable them to meet personal and departmental targets.
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
- To advise and provide expert interpretation of results produced by the laboratory.
- Provide statistical analysis of service workload including test volumes, cost per test, test turnaround times and test requesting frequency/repeat intervals.
- Management of staff and activity within the department such that the expected 24/7 service level is achieved irrespective of urgency and hours of service i.e. business continuity planning, unsocial hours working rosters and staff leave/absence.
- Manage significant service changes and ensure Pathology Change Control process is adhered to.
- Liaise with the Blood Sciences manager and the Consultant Haematologist in the technical, scientific, clinical and administrative work of the Haematology Department
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
- Coordinatedelivery of laboratory service with other Blood Science and Pathology operational leads.
- Responsible for managing all patient/service user complaints and/or incidents in accordance with Pathology and Trust Policies.
- Liaise with departmental technical and clinical staff to ensure that all scientific and clinical work is performed to professional standards.
- Motivates staff inthe performance of their duties to enable them to meet personal and departmental targets.
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
- To advise and provide expert interpretation of results produced by the laboratory.
- Provide statistical analysis of service workload including test volumes, cost per test, test turnaround times and test requesting frequency/repeat intervals.
- Management of staff and activity within the department such that the expected 24/7 service level is achieved irrespective of urgency and hours of service i.e. business continuity planning, unsocial hours working rosters and staff leave/absence.
- Manage significant service changes and ensure Pathology Change Control process is adhered to.
- Liaise with the Blood Sciences manager and the Consultant Haematologist in the technical, scientific, clinical and administrative work of the Haematology Department
- Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
- Coordinatedelivery of laboratory service with other Blood Science and Pathology operational leads.
- Responsible for managing all patient/service user complaints and/or incidents in accordance with Pathology and Trust Policies.
- HPC State Registration and MSc/FIBMS or equivalent.
- Evidence of relevant continued professional development.
- Extensive knowledge of ISO 15189 standards for Medical Laboratories
- Comprehensive specialist knowledge in the field of Laboratory Haematology
- Knowledge of laboratory training and competency requirements
- Extensive understanding of Quality Assurance
- Knowledge of professional Health & Safety legislation/requirements
- Knowledge of GDPR requirements
- Management qualification/experience.
- Knowledge of NHSI Pathology initiatives i.e. Model Hospital data requirements
- Extensive post qualification experience in Laboratory Haematology at a Senior level (band 7 and above)
- Experience in training, organisation and management of staff of all grades.
- Experience in the evaluation and introduction of new technologies and techniques.
- Extensive experience in the use and maintenance of Quality Management Systems including ISO 15189 accreditation inspections
- Experience in financial/ resource management
- Ability to manage competing priorities
- Literate with all Microsoft Office applications
- Report writing skills
- Complex data interpretation skills
- Statistical analysis skills
- Complex option appraisal skills
- Organisational skills leading to service delivery
- Strategic planning skills
- Change control/management skills
- Highly developed practical and technical skills in chemical pathology laboratory techniques
- Risk assessment skills
- Self-inspection auditing skills
- Line management & HR experience/skills including staff AJR, absence monitoring and performance management
- Teaching/Training skills at a level suitable for clinical, technical & support staff
- Good communication skills including a clear command of written and spoken English with report writing skills
- Customer care/service user skills
- Presentation Skills
- Able to perform the duties of the post with reasonable aids and adaptations
- Able to support the 24/7 laboratory service
- HPC State Registration and MSc/FIBMS or equivalent.
- Evidence of relevant continued professional development.
- Extensive knowledge of ISO 15189 standards for Medical Laboratories
- Comprehensive specialist knowledge in the field of Laboratory Haematology
- Knowledge of laboratory training and competency requirements
- Extensive understanding of Quality Assurance
- Knowledge of professional Health & Safety legislation/requirements
- Knowledge of GDPR requirements
- Management qualification/experience.
- Knowledge of NHSI Pathology initiatives i.e. Model Hospital data requirements
- Extensive post qualification experience in Laboratory Haematology at a Senior level (band 7 and above)
- Experience in training, organisation and management of staff of all grades.
- Experience in the evaluation and introduction of new technologies and techniques.
- Extensive experience in the use and maintenance of Quality Management Systems including ISO 15189 accreditation inspections
- Experience in financial/ resource management
- Ability to manage competing priorities
- Literate with all Microsoft Office applications
- Report writing skills
- Complex data interpretation skills
- Statistical analysis skills
- Complex option appraisal skills
- Organisational skills leading to service delivery
- Strategic planning skills
- Change control/management skills
- Highly developed practical and technical skills in chemical pathology laboratory techniques
- Risk assessment skills
- Self-inspection auditing skills
- Line management & HR experience/skills including staff AJR, absence monitoring and performance management
- Teaching/Training skills at a level suitable for clinical, technical & support staff
- Good communication skills including a clear command of written and spoken English with report writing skills
- Customer care/service user skills
- Presentation Skills
- Able to perform the duties of the post with reasonable aids and adaptations
- Able to support the 24/7 laboratory service
Job summary
Haematology Operational Manager
Department: Pathology - Blood Science (Haematology)
Band 8a: £53,755 - £60,504 per annum
Full-time: 37.5 hours per week, all MKUH roles will be considered for flexible working
The MKUH Pathology Services are seeking an engaging and enthusiastic HCPC registered individual to provide operational leadership for the Haematology laboratory. The post holder will:-
If you think this opportunity is for you, call us for an informal chat/visit. For more information, please contact Grant Barker, Blood Sciences Manager at grant.barker@mkuh.nhs.uk
*Unfortunately we are unable to provide sponsorship for this role*
Interview date: 20.05.2025
Main duties of the job
About us
"We Care We Communicate We Collaborate We Contribute"
"Professional, scientific colleagues feel their roles positively impact patients and service users" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Details
Date posted
29 April 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£53,755 to £60,504 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
430-CC25-57A
Job locations
Haematology (Dept)
Milton Keynes
MK6 5LD
Job description
Job responsibilities
Communication & relationship skills:
Analytical & judgemental skills:
Planning & organisational skills:
Responsibility for Patient/Client care:
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job responsibilities
Communication & relationship skills:
Analytical & judgemental skills:
Planning & organisational skills:
Responsibility for Patient/Client care:
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Desirable
Personal and people development
Essential
Communication
Essential
Specific requirements
Essential
Qualifications and knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Desirable
Personal and people development
Essential
Communication
Essential
Specific requirements
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Haematology (Dept)
Milton Keynes
MK6 5LD
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Haematology (Dept)
Milton Keynes
MK6 5LD
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.