• Job Description

  Req#: S0001-25-0028?language=en&page=201&sort=publicationDateDesc

  Job summary

  Are you in interested in coaching people to take proactive steps in managing and improving their health?

  Enjoy working in and with the local community and neighbourhoods?

  Working in partnership with GP practices and the wider multidisciplinary team?

  We have an opportunity for a Health and Wellbeing Coach to join our PCN Wellbeing team in the North & West Primary Care Network.

  You will work closely with GP teams, Care Coordinators, social prescribers, allied health professionals, and community partners. Using personalised care and behaviour change techniques, you'll support people in managing long-term conditions like hypertension, diabetes, and weight management. You'll help individuals build the skills, knowledge, and confidence to take control of their health. A key part of the role is tackling health inequalities and connecting people to local services and community support.

  * This is a part time position working 18.75 hours per week*

  Main duties of the job

  Key responsibilities will include

  Coach and motivate patients through 121 sessions to identify their needs and implement change, or through group-based approaches that target specific cohorts.

  Provide interventions such as self-management education, enabling positive lifestyle intervention and access to peer support.

  Support people to establish and attain goals based on what is important to them for their health and wellbeing.

  To work with people with lower activation to understand their level of knowledge, skills, and confidence when engaging with their health and wellbeing.

  Utilise existing IT and MDT channels to screen patients to identify those that would benefit from coaching.

  Work with Social Prescribers, Public Health community teams and wider partners to co-deliver community-based projects

  What we are looking for

  • A reliable, and person-focused individual, with a genuine interest in supporting a diverse range of people.
  • Excellent communication and interpersonal skills.
  • Ability to manage a flexible and varied workload
  • Confidence to work with local partners to deliver outreach projects
  • Understanding of community development approaches and local outreach initiatives
  • Competence in accurately recording patient interactions, outcomes, and feedback using clinical systems.

  About us

  This beautiful part of the country borders Worcestershire, Shropshire, and Wales. We serve both rural and market town communities, responding to the wide-ranging health needs of our population. Our Primary Care Network (PCN) is highly organised and forward-looking, with strong, collaborative relationships between practices and community providers.

  Our network includes:

  • Kington Medical Practice
  • Ryeland Surgery, Leominster
  • Mortimer Medical Practice
  • Tenbury Wells Surgery
  • Weobley and Staunton-on-Wye Surgeries

  Herefordshire General Practice and Primary Care Networks are supported by the GP Federation, Taurus Healthcare, enabling us to deliver the best of local services while benefiting from the advantages of working at scale.

  If you would like to have an informal chat about the role before applying please email:Helen.Southwell@taurushealthcare.co.uk

  Details

  Date posted

  22 May 2025

  Pay scheme

  Other

  Salary

  £28,962.57 to £33,418.35 a year Full Time Equivalent.

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  S0001-25-0028

  Job locations

  Taurus Healthcare Ltd

  Whitecross Road

  Hereford

  HR4 0DG

  
  

  Job description

  Job responsibilities

  JOB PURPOSE

  The Health and Wellbeing Coach will work closely with the Primary Care team to help people who need support to develop the knowledge, skills, and confidence to manage their health and wellbeing. The role will:-

  Be part of a network-based Wellbeing Team including: Social Prescribers, Heath Coaches, Care Co-ordinators and Dieticians offering a whole person approach to address lifestyle issues and encourage early prevention of ill health and better self-management of existing conditions.

  Involve proactive work across communities with partners where there are known levels of high deprivation associated with poor health outcomes.

  Work in partnership with practice clinicians and other team members who identify individuals for whom non-medical intervention could improve the quality of their life for example living with a long-term condition/s, chronic pain management, the impact of adverse life experiences or bereavement.

  Use health coaching skills to build motivation and confidence in individuals to take action to support themselves and to utilise or build their community support network. This will be through a mix of 121 support and group work base on needs.

  Take a non-judgemental approach, based on strong communication and negotiation skills that supports personal choice and ensure patients understand the accountability of their own decisions.

  Main Responsibilities:

  Coach and motivate patients individually through 121 sessions to identify their needs and implement change, or through a group-based approach delivered with colleagues and wider partners that target specific cohorts identified via practice or public health data.

  Provide support to individuals, their families and carers to ensure they are active participants in their own healthcare; empowering them to take more control in managing their own health and wellbeing, to live independently, and improve their health outcomes through:

  • Providing interventions such as self-management education, enabling positive lifestyle intervention and access to peer support.
  • Supporting people to establish and attain goals based on what is important to them for their health and wellbeing.
  • Working with Social Prescribers, Public Health community teams and wider partners to co-deliver community-based projects that are uniquely developed for an identified cohort and its individual needs.

  Ensure that fellow PCN staff are made aware of Health and Wellbeing Coaching and Social Prescribing services.

  Support colleagues within General Practice and wider to improve their skills and understanding of personalised care, shared decision making and behavioural approaches and ensuring consistency in the follow up of peoples goals where an MDT is involved.

  To work with people with lower activation to understand their level of knowledge, skills, and confidence (their Activation level) when engaging with their health and wellbeing.

  Utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit from Health and Wellbeing Coaching.

  * A full Job Description & Person Specification is attached to this advert*

  Job description

  Job responsibilities

  JOB PURPOSE

  The Health and Wellbeing Coach will work closely with the Primary Care team to help people who need support to develop the knowledge, skills, and confidence to manage their health and wellbeing. The role will:-

  Be part of a network-based Wellbeing Team including: Social Prescribers, Heath Coaches, Care Co-ordinators and Dieticians offering a whole person approach to address lifestyle issues and encourage early prevention of ill health and better self-management of existing conditions.

  Involve proactive work across communities with partners where there are known levels of high deprivation associated with poor health outcomes.

  Work in partnership with practice clinicians and other team members who identify individuals for whom non-medical intervention could improve the quality of their life for example living with a long-term condition/s, chronic pain management, the impact of adverse life experiences or bereavement.

  Use health coaching skills to build motivation and confidence in individuals to take action to support themselves and to utilise or build their community support network. This will be through a mix of 121 support and group work base on needs.

  Take a non-judgemental approach, based on strong communication and negotiation skills that supports personal choice and ensure patients understand the accountability of their own decisions.

  Main Responsibilities:

  Coach and motivate patients individually through 121 sessions to identify their needs and implement change, or through a group-based approach delivered with colleagues and wider partners that target specific cohorts identified via practice or public health data.

  Provide support to individuals, their families and carers to ensure they are active participants in their own healthcare; empowering them to take more control in managing their own health and wellbeing, to live independently, and improve their health outcomes through:

  • Providing interventions such as self-management education, enabling positive lifestyle intervention and access to peer support.
  • Supporting people to establish and attain goals based on what is important to them for their health and wellbeing.
  • Working with Social Prescribers, Public Health community teams and wider partners to co-deliver community-based projects that are uniquely developed for an identified cohort and its individual needs.

  Ensure that fellow PCN staff are made aware of Health and Wellbeing Coaching and Social Prescribing services.

  Support colleagues within General Practice and wider to improve their skills and understanding of personalised care, shared decision making and behavioural approaches and ensuring consistency in the follow up of peoples goals where an MDT is involved.

  To work with people with lower activation to understand their level of knowledge, skills, and confidence (their Activation level) when engaging with their health and wellbeing.

  Utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit from Health and Wellbeing Coaching.

  * A full Job Description & Person Specification is attached to this advert*

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE or equivalent.
  • NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
  • Demonstrable commitment to professional and personal development.

  Desirable

  • Mandatory 4-day Health Coaching Training accredited by The Personalised Care Institute, as set out in the NHS England Workforce Development Framework.

  Knowledge & Skills

  Essential

  • Knowledge of the personalised care approach and Primary Care Networks.
  • Understanding of the determinants of health to include social, economic, and environmental factors.
  • Knowledge of public health issues and health inequalities in Herefordshire.
  • Understanding of and commitment to, equality, diversity, and inclusion.
  • Knowledge of community development approaches and local outreach programmes of work e.g., Talk Community.
  • Knowledge of IT systems to include the ability to use word processing skills, emails and the internet.

  Desirable

  • Knowledge of the needs of patients with long term conditions.

  Other Job Requirements

  Essential

  • Required to travel to work from practices and other locations as required in order to carry out work across the N&W PCN.

  Experience

  Essential

  • Experience in health promotion and, or health improvement.
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.

  Desirable

  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
  • Experience of supporting people, their families, and carers to change health behaviours and improve wellbeing (can include unpaid work).
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
  • Experience of data collection and using tools to measure the impact of services e.g., Patient Activation Measure.
  • Experience using clinical systems or similar e.g., EMIS and case management software.

  Personal Qualities

  Essential

  • Excellent communication and interpersonal skills.
  • Ability to build rapport and establish one-to-one relationships whilst maintaining appropriate professional boundaries.
  • Ability to effectively manage a variable workload.
  • Willingness to participate in shaping the future of the provision by working with colleagues across the network and wider community.
  • Confidence to engage with local partners to co-produce on out-reach projects.
  • Desire to engage with local communities to build resilience and develop assets already in existence.
  • Ability to demonstrate emotional resilience and remain composed under pressure.

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE or equivalent.
  • NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
  • Demonstrable commitment to professional and personal development.

  Desirable

  • Mandatory 4-day Health Coaching Training accredited by The Personalised Care Institute, as set out in the NHS England Workforce Development Framework.

  Knowledge & Skills

  Essential

  • Knowledge of the personalised care approach and Primary Care Networks.
  • Understanding of the determinants of health to include social, economic, and environmental factors.
  • Knowledge of public health issues and health inequalities in Herefordshire.
  • Understanding of and commitment to, equality, diversity, and inclusion.
  • Knowledge of community development approaches and local outreach programmes of work e.g., Talk Community.
  • Knowledge of IT systems to include the ability to use word processing skills, emails and the internet.

  Desirable

  • Knowledge of the needs of patients with long term conditions.

  Other Job Requirements

  Essential

  • Required to travel to work from practices and other locations as required in order to carry out work across the N&W PCN.

  Experience

  Essential

  • Experience in health promotion and, or health improvement.
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.

  Desirable

  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
  • Experience of supporting people, their families, and carers to change health behaviours and improve wellbeing (can include unpaid work).
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
  • Experience of data collection and using tools to measure the impact of services e.g., Patient Activation Measure.
  • Experience using clinical systems or similar e.g., EMIS and case management software.

  Personal Qualities

  Essential

  • Excellent communication and interpersonal skills.
  • Ability to build rapport and establish one-to-one relationships whilst maintaining appropriate professional boundaries.
  • Ability to effectively manage a variable workload.
  • Willingness to participate in shaping the future of the provision by working with colleagues across the network and wider community.
  • Confidence to engage with local partners to co-produce on out-reach projects.
  • Desire to engage with local communities to build resilience and develop assets already in existence.
  • Ability to demonstrate emotional resilience and remain composed under pressure.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Taurus Healthcare Limited

  Address

  Taurus Healthcare Ltd

  Whitecross Road

  Hereford

  HR4 0DG

  
  

  Employer's website

  https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

  Employer details

  Employer name

  Taurus Healthcare Limited

  Address

  Taurus Healthcare Ltd

  Whitecross Road

  Hereford

  HR4 0DG

  
  

  Employer's website

  https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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