• Job Description

  Req#: C9365-25-1053-13?language=en&page=134&sort=publicationDateDesc

  Job summary

  Do you believe you can provide high standards of care, with compassion, empathy, respect and dignity?

  We will provide you with the skills and training to provide this to our patients

  You could be new to care or an experienced care worker...we are keen to talk to you about opportunities here as HCA on inpatient wards supporting our registered nursing staff.

  We provide care 7 days a week, 24 hours a day, so you will need to have the flexibility to work days, weekend and night shifts.

  If you are offered a position, we will apply for references covering the past three consecutive years of employment and/or training. Applicants should provide a full employment and training history, explaining any gaps or discrepancies. Unexplained periods will be explored during the interview and pre-employment checking process. Please note that any misleading or inaccurate information may result in the withdrawal of a conditional offer.

  Main duties of the job

  Your role as a Health Care Assistant (HCA) is to work alongside registered nurse as part of the ward or department team to provide care to patients.

  The types of duties include: washing and dressing patients, serving patients meals, assisting with feeding patients when necessary, helping people to mobilise, assisting patients with toileting, bed-making, generally assisting with patients' overall comfort, monitoring patients' conditions by taking temperatures, pulse, respirations and weight.

  Acting with compassion you will put patients at the centre of all you do.

  You will communicate effectively with patients and their carers.

  This role will require you to work variable hours on a rota including nights and weekends.

  You will show courage by embracing new ways of working and doing the right thing by the people you care for, including speaking up when you have concerns.

  About us

  Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

  The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

  Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

  We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

  Being open and honest

  Ensuring people feel cared for

  Showing respect to everyone

  We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

  DBS Checks and Costs

  Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

  Details

  Date posted

  06 November 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9365-25-1053-13

  Job locations

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Job description

  Job responsibilities

  Your delegated daily duties will be varied but may include:

  • Assist with the maintenance of patient hygiene, including washing bathing and mouth care.
  • Assist with serving meals and feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.
  • Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
  • Supporting registered staff by undertaking delegated clinical tasks.
  • Assisting with the recording and safe keeping of patients property/valuables.
  • Moving and repositioning of patients.
  • Dressing/undressing of patients.
  • Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.
  • Cleaning and tidying examination rooms/clinic areas.
  • Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.
  • Assist with occupational, physiotherapy and recreational activities.
  • Assist in the care of relatives and visitors.
  • Assist with the care of patients in isolation.
  • Chaperone professional staff where appropriate and accompany patients to other departments as necessary.
  • Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.
  • Be adaptable and flexible to working in various areas of the department/ward as required.
  • Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.
  • Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.
  • Assisting in preparing deceased patients for the mortuary.

  Job description

  Job responsibilities

  Your delegated daily duties will be varied but may include:

  • Assist with the maintenance of patient hygiene, including washing bathing and mouth care.
  • Assist with serving meals and feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.
  • Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
  • Supporting registered staff by undertaking delegated clinical tasks.
  • Assisting with the recording and safe keeping of patients property/valuables.
  • Moving and repositioning of patients.
  • Dressing/undressing of patients.
  • Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.
  • Cleaning and tidying examination rooms/clinic areas.
  • Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.
  • Assist with occupational, physiotherapy and recreational activities.
  • Assist in the care of relatives and visitors.
  • Assist with the care of patients in isolation.
  • Chaperone professional staff where appropriate and accompany patients to other departments as necessary.
  • Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.
  • Be adaptable and flexible to working in various areas of the department/ward as required.
  • Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.
  • Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.
  • Assisting in preparing deceased patients for the mortuary.

  Person Specification

  Experience

  Essential

  • Be able to work as a member of a team.
  • Experience of time management and prioritizing work.

  Desirable

  • Previous experience of working as a Health Care Assistant in a healthcare or social setting.

  Qualifications

  Essential

  • Basic standard of education including Maths and English
  • Care Certificate or willingness to undertake

  Desirable

  • First Aid Qualification.
  • Recognised qualification in English.

  Personal Qualities

  Essential

  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently

  Skills and Knowledge

  Essential

  • Ability to use technology to undertake the role or willingness to learn.
  • Ability to keep calm in stressful situations.

  Desirable

  • Awareness of Health and Safety.
  • Awareness of Clinical Risk
  • Knowledge of principles of speciality.
  • Venepuncture / Cannulation

  Person Specification

  Experience

  Essential

  • Be able to work as a member of a team.
  • Experience of time management and prioritizing work.

  Desirable

  • Previous experience of working as a Health Care Assistant in a healthcare or social setting.

  Qualifications

  Essential

  • Basic standard of education including Maths and English
  • Care Certificate or willingness to undertake

  Desirable

  • First Aid Qualification.
  • Recognised qualification in English.

  Personal Qualities

  Essential

  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently

  Skills and Knowledge

  Essential

  • Ability to use technology to undertake the role or willingness to learn.
  • Ability to keep calm in stressful situations.

  Desirable

  • Awareness of Health and Safety.
  • Awareness of Clinical Risk
  • Knowledge of principles of speciality.
  • Venepuncture / Cannulation

  Employer details

  Employer name

  Worcestershire Acute Hospitals NHS Trust

  Address

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Employer's website

  https://www.worcsacute.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Worcestershire Acute Hospitals NHS Trust

  Address

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Employer's website

  https://www.worcsacute.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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