Remote Jobs

Healthcare Customer Service - Sr. Outreach Specialist - Fully Remote!

7 days ago

PayCompetitive
LocationNew Mexico
Employment typeFull-Time
  • Job Description

      Req#: 7474
      Employer Industry: Healthcare Solutions

      Why consider this job opportunity:
      - Competitive compensation with bonus eligibility based on company plan
      - Comprehensive benefits package including generous paid time off and a matching 401(k) program
      - Opportunities for professional development and tuition reimbursement
      - Supportive work environment that encourages personal and professional growth
      - Flexible work arrangements with experience in remote work

      What to Expect (Job Responsibilities):
      - Conduct outbound and inbound calls to promote company services, with 90% of tasks phone-based
      - Interview patients and members to gather personal and sensitive information for eligibility determination
      - Utilize the employer's systems to ask appropriate questions and ensure accuracy
      - Interpret and explain eligibility requirements and application details to patients or members
      - Compile and evaluate personal and financial data to determine eligibility for government programs

      What is Required (Qualifications):
      - Minimum of 2 years of experience in a customer service or call center environment
      - Proficient in placing and receiving calls via a computer interface
      - Excellent phone and data entry skills
      - Strong critical thinking abilities and capability to manage challenging interactions
      - Experience working remotely, with a private and quiet office or working space

      How to Stand Out (Preferred Qualifications):
      - Associate's Degree preferred

      #HealthcareSolutions #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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