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Help Desk Specialist - Data Center
4 days agoWhat's your preference?
Job Description
- Req#: 30192
- Important Notes:
- Other titles that might be more accurate would include Data Center Technician, Data Center Analyst, Cable Technician, Network Technician...
- Must Have
- 7+ years' experience working in a data center environment
- High level understanding of how hardware and cabling infrastructure works together to connect to the internet, Raised Floor experience, well organized
Helpdesk Specialist (Cabling Infrastructure)
Location: Remote USA
Understands effective communication across all levels of the organization (both upward and downward) with the appropriate message, the right tone, and the appropriate level of impact.
Recognizes problems and can make recommendations/decisions on the best course of action to remediate.
Strong cable management skills and experience running fiber and copper in a data center.
Knowledgeable in Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage and basic cooling
High School Diploma/GED
3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams
3+ years' experience working in a data center environment or equivalent technology background
3+ years working experience with Microsoft Office Suite
Ability to travel 25%
Preferred Qualifications:
Bachelor's Degree
High and Low Voltage basic knowledge and/or practices
Nice to have
Effective communication
Efficient call handling- Important Notes:
About the company
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