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Helpdesk Support Specialist
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Job Description
- Req#: 8947
Employer Industry: Technology and Financial Services
Why consider this job opportunity:
- Fully remote position, offering flexibility in your work environment
- Opportunity for career advancement and growth within the organization
- Engage in challenging and impactful work within financial applications
- Work with cutting-edge technologies in a dynamic industry
- Collaborate with a diverse team of professionals
What to Expect (Job Responsibilities):
- Provide advanced technical expertise in financial applications
- Analyze, design, develop, and maintain software applications to support payments
- Work with vendor applications to enhance functionality
- Perform bug fixing, issue tracking, and resolution
- Provide technical expertise during disaster recovery drills
What is Required (Qualifications):
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
- Minimum of 5 years of prior relevant experience
- At least 2 years of experience in a support role
- Experience with PayPlus and payments
- Technical expertise across all application components and environments
How to Stand Out (Preferred Qualifications):
- Prior experience with ServiceNow (SNOW)
- Mainframe experience
#TechnologyJobs #RemoteWork #FinancialServices #CareerGrowth #DiversityAndInclusion
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