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Hotline Specialist PT (Weekday Evenings)
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Job Description
- Req#: 90A6EEF4DB
Employer Industry: Non-Profit Social Services
Why consider this job opportunity:
- Salary up to $22.00 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work opportunity with the ability to work from home
- Comprehensive benefits package including 401K with employer matching and core medical/dental/vision benefits for full-time employees
- Supportive and collaborative work environment focused on inclusivity and empowerment
- Chance to make a significant impact in the lives of individuals affected by domestic violence and homelessness
What to Expect (Job Responsibilities):
- Conduct crisis screenings over the phone for individuals seeking shelter or resources related to domestic violence
- Provide emotional support, crisis intervention, advocacy, and safety planning to callers
- Collaborate with community agencies to ensure comprehensive services for callers
- Document all calls and maintain strict confidentiality while adhering to agency policies
- Attend virtual supervision and training sessions, and maintain communication with the Hotline Program Manager
What is Required (Qualifications):
- Must be a resident of Northern Virginia (NOVA)
- Reliable and stable internet connection and a quiet workspace
- Bachelor's degree in human services, social work, or related field, or equivalent experience
- Minimum of 2 years' experience working with victims of domestic violence, sexual violence, or human trafficking
- Strong written and oral communication skills, along with active listening abilities
How to Stand Out (Preferred Qualifications):
- Experience working with clients who have suffered trauma, specifically in domestic violence or child abuse fields
- Background in call center environments handling crisis situations
- Familiarity with trauma-informed care as it relates to domestic violence
- Experience working with diverse populations
#NonProfit #SocialServices #CrisisIntervention #RemoteWork #CareerOpportunity
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