Job Summary:

The HR Manager will be a core member of the Bold leadership team responsible for a critical function in our organization, planning and implementing company-wide procedures, and bringing energy that positively impacts the entire organization. You will report directly to the Head of HR and Finance and key senior executives.


Job Description - HR Operations

• Manage, train, and develop the HR Ops team
• Oversee, manage, and improve onboarding and offboarding processes
• Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures
• Lead workplace investigations, disciplinary and termination procedures
• Conduct performance and compensation/benefits review
• Propose, review, approve, and implement employee engagement activities
• Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.
• Handle HR reports and communications to employees and both internal and external stakeholders
• Ensures legal compliance by monitoring and implementing applicable labor laws, conducting investigations, maintaining records, and representing the organization at hearings.

Qualifications & Requirements:

• At least 3 years managing a team of at least 5 members
• At least 4-6 or more years of experience in HR Operations
• Experience working in a BPO setting as an HR Manager (Preferred)
• In-depth knowledge of local labor laws and HR best practices
• Demonstrable experience with HR metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Good time-management skills and ability to work under pressure
• Must be proficient in Microsoft Office and Google Suite tools
• A designated work area
• Able to support a Work from Home setup
• Own PC/laptop (Minimum of i3 processor, 4 gig RAM)
• Internet speed no lower than 10 Mbps download, 10 Mbps upload