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HR Operations Specialist
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Job Description
- Req#: 22084
- Provide routine employee support by responding to HR-related questions and requests
- Escalate complex employee relations, benefit, or leave issues as appropriate
- Maintain employee documentation and provide general administrative HR support
- Support and track key HR processes to ensure timely and accurate completion
- Coordinate and manage HR process workflows, ensuring consistency and efficiency
- Coordinate onboarding and offboarding processes end-to-end
- Send welcome communications and new hire materials
- Initiate and monitor background checks
- Enter employee data into ADP and other systems
- Partner with IT to generate and track onboarding/offboarding tickets
- Support administration of benefits programs including enrollments, terminations, and life events
- Respond to general employee benefit inquiries and escalate complex issues as needed
- Assist with invoice reconciliation and vendor coordination
- Support open enrollment planning, coordination, and communications
- Support leave of absence processes including tracking, documentation, and communication
- Coordinate STD/LTD paperwork and ensure timely submission
- Ensure a smooth and organized leave process for employees and managers
- Maintain employee data within HR systems ensuring accuracy and integrity
- Run and distribute routine and ad hoc reports
- 3+ years of experience in an HR Operations role
- Exposure to benefits and leave administration (including FMLA, STD/LTD)
- Experience supporting benefits, onboarding/offboarding, and HR operations processes
- Proficiency with an HRIS; Experience with HR reporting tools or dashboards
- Strong Excel skills (data organization, formulas, pivot tables)
- Working knowledge of MS SharePoint
- Bachelor's degree or equivalent experience
- Proficiency with ADP Workforce Now
- Experience supporting multi-state and/or Canadian workforce
- Familiarity and experience building custom reports
Overview
Location: Primarily Remote; One day per week onsite in Canonsburg, PA
Job Type: Full time
Work Authorization: U.S. Citizen or Green Card
The A.C. Coy Company has an immediate need for an HR Operations Specialist. This individual will play a key role in supporting day-to-day HR operations across benefits, leave administration, onboarding/offboarding, and employee data management, while leveraging technology to streamline processes and improve reporting accuracy.
Our ideal candidate will have 3+ years of experience in a corporate Human Resources role, strong HRIS and Excel skills, and a good working knowledge of employee relations, benefits administration, leave administration, on/offboarding, and HR reporting.
The company offers a strong salary and benefits package, including medical, dental, and vision coverage, 401K with match, and unlimited PTO.
Responsibilities
HR Operations & Employee Support
Onboarding & Offboarding
Benefits Administration
Leave Administration
HR Systems, Data & Reporting
Qualifications
Required:
Preferred:About the company
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