• Job Description

  Req#: R-485401

  Job Description Summary

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

  We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

  Medication Management Solutions (MMS) is seeking a Human Factors Engineer to focus on Human Factors and User Experience Design (HF+UXD). The ideal candidate for this role is passionate about design for user experience with proven capabilities in visual design, information architecture, and interaction design for both standalone software and integrated software/hardware solutions. They have a passion for interacting with customers and doing user research to drive process.

  This individual will work as a member of a multidisciplinary team on key programs and initiatives across MMS, using evidence-based tools to drive user-centered product development principles proven to reduce risks, minimize development costs, and improve market acceptance of solutions.

  In this role, you will work within the MMS User Experience Design Team (UXD). The goal of the UXD Team is to stimulate and lead concept and technology innovation spanning multiple product platforms including Dispensing Technologies (e.g. BD PyxisTM & BD RowaTM) and Infusion Systems (e.g., BD AlarisTM & CME Ambulatory Systems). The role of HF+UXD within this group is to bring knowledge and expertise in user-centered design that begins with the initiation of programs and transitions into design and development. The HF+UXD will have the opportunity to engage in numerous MMS product development programs across the business groups.

  Responsibilities:

  This role will serve as a key contact to MMS project teams for human factors engineering and user experience design – engaging in product design work and independent review, including the following:

  • Usability Planning & Execution:

    • Collaborate with multi-functional core teams to ensure human factors and usability plans are appropriately scaled for key programs.

    • Implement human factors and user experience design results for key programs by working independently with minimal direction, leading the work of external vendors, and advising project teams to ensure quality work.

  • Generative Research & Front-End Innovation:

    • Participate as a member on front end innovation teams to conduct generative research including but not limited to observational research (contextual inquiry and ethnography), competitive usability assessment, subject matter expert (SME) and key opinion leader (KOL) interviews, focus groups, and surveys.

  • Design Thinking, Human Factors, & Usability Engineering Tools:

    • Participant in Innovation Workshops with teams that focus on a variety of subjects including insights distillation, concept generation, or solutions optimization to improve safety and/or user delight.

    • Drive understanding of the human-system interface through the creation of user profiles, environmental characterization, workflow mapping, task analysis, functional modeling, and use cases / scenarios.

    • Apply anthropometry, biomechanics, and human capability data to support, analyze, and optimization system design and ergonomics.

  • User Needs/Requirements & User Risk Assessment:

    • Distill research insights into themes that advise user needs, user risk, and user interface design through processes such as KJ Analysis or Affinity Diagrams.

    • Have proficient understanding of the requirements management process that focuses on the creation of user needs and partner requirements as part of a multi-functional team.

    • Evaluate Use Error as part of use-related risk analysis (aEURA, uFMEA, and/or Hazard Analysis) and supply to mitigation efforts in partnership with medical affairs and multi-functional teams.

  • Design of User Interfaces:

    • Design and develop user interfaces which include but are not limited to devices, digital solutions, packaging, instructions, and training.

    • Create digital user interface designs using low and high-fidelity prototyping tools for a variety of software environments and platforms including desktop, mobile, embedded systems, and web.

    • Partner with leaders with vision to advance BD solutions for customers and product development teams in areas such as design for a system of systems ecosystem and data collection and analytics.

  • Formative Evaluation, Design Validation, and Summative Human Factor Design Validation:

    • Design, plan, implement, analyze, and report using qualitative and quantitative research as part of formative study evaluation which may include heuristic evaluation, expert review, simulated use studies, and actual use studies.

    • Serve as executional lead and/or the contact for external vendors and business group Verification & Validation (V&V) teams during Design Validation and Summative Human Factors Validation.

    • Partner with internal and external teams such as Global Clinical Development, Pre-Clinical Development, and Medical Affairs to perform Pre-Clinical and Clinical Studies

  In addition to program responsibilities, the HF+UXD engineer will also work to support efforts to educate and improve human factors engineering and user experience design throughout the BD MMS community. They will accomplish this by doing work that exemplifies standard methodologies, influencing other engineers on project teams, participating in and helping with training/workshops, and providing constructive challenge primarily to MMS teams as independent reviewers and advocates of the customer and end-user.

  A key characteristic of an associate in this role is an all-in, get-your-hands-dirty mentality. The associate should be able to figure out how to prototype a concept quickly, in sometimes non-traditional ways, to get a quick reaction or test feasibility with end users to enable Agile development.

  Skills:

  Required:

  • 5-8 years of technical experience (with 2-5 years human factors engineering)

  • Bachelor’s Degree in a technical field (human-computer interaction, systems engineering, human factors engineering, mechanical engineering, industrial design, or biomedical engineering preferred)

  • Working knowledge of applicable standards and industry guidance for medical devices and usability engineering including IEC 62366-1, FDA Guidance for Human Factors (2016), IEC 62366-2, HE75, ISO 13485, FDA Guidance for Design Controls, & ISO 14971

  • Working experience performing usability studies and translating HF+UXD findings into user-needs/requirements, user risk, and/or design solutions related to the user interface

  • At least 2 years of experience completing and/or leading/handling the work of outside partners and/or internal team members related to digital human-systems interface design and usability research/testing strategy and execution.

  • Proficient at least one of the following to support innovation, design, and development:

    • Sketching or Graphic Design

    • 3D Modeling, Drafting, and Physical Prototyping (SolidWorks Preferred)

    • Wireframing and Digital Prototyping (Adobe XD and Axure preferred)

    • Technology Development in areas such as but not limited to Mechanical, Electrical, or Software Engineering

  • Demonstrated creation of new concepts and Intellectual Property (IP)

  Preferred:

  • Master’s Degree or PhD in a technical field (human-computer interaction, systems engineering, human factors engineering, mechanical engineering, industrial design, or biomedical engineering preferred)

  • 2+ years working with medical devices

  • Highly motivated self-starter able to achieve results with minimal guidance

  • Excellent written and verbal communication skills, with ability to present complex ideas to multiple levels

  • Strong creative, analytical and problem-solving skills

  • Strong technical judgement, leadership, and interpersonal skills

  • Strong facilitation and analytic skills with an open mind

  • Proficient knowledge of engineering first principles

  • Working understanding of the End-to-End Product Development Process

  Primary Work Location

  USE CA - San Diego (Hybrid)

  About MDS:

  At Medication Management Solutions (MMS), we offer integrated solutions that touch all stages of the patient journey, with the goal of reducing errors and inefficiencies and increasing patient safety. Whether you join from a clinical, technical or innovation background, a career with us will help deliver a new healthcare environment and give a better experience for patients and those who provide them care.

  MMS is about connected medication management, and it is an extension of clinical care through systems integration and connectivity. We look at the hardware itself, the software which supports it and how it’s all integrated into hospital systems and across the patient journey. That’s why we value a broad range of skills and backgrounds – from within and also beyond the healthcare industry.

  For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

  Why Join Us?

  A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

  To learn more about BD visit https://bd.com/careers

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  PDN

  Primary Work Location

  USA CA - San Diego Bldg A&B

  Additional Locations

  Work Shift

  At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

  Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

  Salary Range Information

  $77,100.00 - $127,200.00

• About the company

  210136 Becton, Dickinson and Company, commonly known as BD, is an American multinational medical technology company that manufactures and sells medical devices, instrument systems, and reagents.

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