Employer Industry: Beverage / Consumer Goods

Why consider this job opportunity:
- Salary up to $26.00/hr
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Fully remote position offering flexibility in work location
- Opportunity to support impactful financial relief programs and rehire processes
- Collaborative work environment with a focus on professional development and support

What to Expect (Job Responsibilities):
- Investigate and analyze partner separations in collaboration with HR teams and external stakeholders
- Manage unemployment claims and provide timely, professional responses
- Offer guidance on unemployment policies and rehire eligibility to HR generalists and management
- Deliver high-quality customer service via phone and email communication
- Maintain accurate case documentation while ensuring confidentiality and compliance

What is Required (Qualifications):
- 3+ years of experience in customer service, HR administration, or case management
- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- Proven ability to manage confidential information with discretion
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project)

How to Stand Out (Preferred Qualifications):
- Education or certification in Human Resources or a related field
- Experience with unemployment claims or financial relief programs
- Familiarity with case management tools and HRIS platforms

#BeverageIndustry #HumanResources #RemoteWork #CareerOpportunity #CustomerService

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