Option Care Health
Human Resource Service Center Specialist - Remote National
This job is now closed
Job Description
- Req#: R28301
Employer Industry: Home Infusion Services
Why consider this job opportunity:
- Salary up to $38.74 per hour
- Comprehensive benefits package including health, dental, vision, and life insurance
- 401k plan with employer contributions
- Opportunity for career advancement and growth within the organization
- Inclusive and supportive work environment that values diversity
- Chance to make a positive impact on employee experience and HR processes
What to Expect (Job Responsibilities):
- Research and resolve inquiries submitted to the HCM Case Management system, providing timely responses
- Manage the case management escalation process ensuring adherence to service level agreements (SLAs)
- Assist with core HR processes such as onboarding, terminations, and benefits administration
- Conduct tier 1 troubleshooting and review of team member records in the HCM system
- Develop and maintain HR articles and documentation to assist team members and deflect case submissions
What is Required (Qualifications):
- Bachelor's degree in human resources, business administration, or related discipline preferred; or High School Diploma, GED, or Associates Degree with three (3) years of HR support experience
- Minimum of 1 year of experience in a Human Resources service center or customer service role
- Familiarity with HR systems such as Workday or PeopleSoft
- Strong analytical and problem-solving skills with the ability to identify solutions
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Previous experience with Workday
- Prior HR Service Center experience
- Knowledge of HR administration policies and practices
- Ability to quickly learn new systems and processes
- Experience in creating end-user training guides
#HomeInfusion #HRSupport #CareerOpportunity #DiversityAndInclusion #HealthcareCareers
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The leading provider of home infusion services, Option Care Health strives to improve quality of care and reduce patient healthcare costs.
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