Position Purpose

The Human Resources Assistant provides administrative support for a wide variety of human resources functions, with a focus on operations. Assists internal and external customers by providing confidential administrative support; communicates information and assists in ensuring compliance with departmental policies and procedures.

Essential Job Functions

• Performs administrative tasks essential for maintaining the department's efficiency and effectiveness. Assist in various operational duties essential for efficient workflow within the Human Resources department.

• Review and process onboarding forms and new hire welcome materials for new employees.

• Manage the employment verification process for employment details through written and verbal communication.

• Prepares source documentation needed for new hires and ensures new employees attend orientation programs and receive information on applicable practices and procedures.

• Execute administrative tasks related to the Human Resources digital document management system, including establishing initial files and processing changes.

• Facilitate and support the New Employee Orientation and hiring training by actively participating and assisting in the smooth execution of these programs. Ensure a welcoming and informative experience for new hires, contributing to their successful onboarding process.

• Responds to calls and emails in an effort to provide information and assistance to internal and external customers.

• Assists and advises on routine questions from employees relative to human resources policies and procedures. Refers more complex issues to appropriate staff members.

• Provides general administrative support such as composing documents and correspondence, creating forms, data entry, processing confidential reports and documentation and filing.

• Assists in maintaining documents, confidential files and records in CREC's document management system in order to provide up-to-date documentation for compliance purposes.

• Attends meetings for the purpose of conveying and/or gathering information required to perform functions.

• Assist with overseeing the inventory and management of office supplies to ensure adequate stock levels.

Additional Duties

• May attend college, university and community job fairs, with occasional events after normal work hours or on weekends.

• Assists in planning and scheduling events and activities.

• Acts as a liaison with other departments as necessary.

• Performs other related duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Knowledge, Skills and Abilities

• Knowledge of basic policies and procedures pertaining to human resources.

• Ability to actively contribute to completion of team goals and assigned tasks.

• Ability to work effectively with a diverse group of individuals.

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures.

• Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment and satisfaction.

• Ability to problem solve job-related issues and carry out written or verbal instructions with minimal supervision.

• Ability to establish and maintain cooperative working relationships with others.

• Ability to process paperwork accurately and in a timely manner, according to standardized procedures.

• Excellent organizational, and planning skills with strong attention to detail.

• Ability to maintain confidentiality of information.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

• 2 years previous human resources experience or related experience required, or an equivalent combination of education and experience.

• Experience with Munis, Microsoft Office, Google Suite and Applicant Tracking Systems preferred.
  

  To access the job description and salary range please click https://www.crec.org/careers/jobs.php