Numerator is looking for an exceptional Human Resources Generalist to join our team. This person will optimise and improve the employee experience, helping to create a more meaningful and satisfying work environment. The Human Resources Generalist will manage and support various employee-focused programs, provide operational and administrative support, and be responsible for other ad-hoc projects and assignments as needed. To ensure success, our HR Generalist should display a strong interest in helping others, a ‘service first’ attitude and a desire to learn and grow.

Responsibilities:

• Collaborate with leadership to develop and implement HR strategies that support business objectives.

• Builds relationships and collaborates across the company to understand and meet employee engagement needs while providing high levels of internal customer service.

• Serve as a point of contact for employee inquiries, issues, and grievances. Provide guidance on conflict resolution and performance management.

• Represents HR on internal employee experience committees.

• Provides a great onboarding experience for new hires, considering the needs of different employee groups.

• Maintains a good level of HR data through all HR Systems across the organisation.

• Ensures all employee experience activities are developed within company values.

• Answers employee questions regarding policies and procedures, escalating questions/ issues to appropriate HR team members when necessary.

• Composes and edits other internal communication (i.e., general correspondence, miscellaneous memos, and special-project communication).

• Responsible for various HRIS employee record keeping. Develops and runs various HRIS reports.

• Keep records of benefits plan participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, terminations, and employee statistics for government reporting.

• Ensures HR practices comply with employment laws and regulations. Update and communicate HR policies as needed.

• Prepare employee separation notices and related documentation and conduct exit interviews to determine reasons behind separations.

• Assists with updates of company/Human Resources policies and manuals.

• Other duties as assigned by the manager.

• 2+ years or more of progressively responsible HR-related experience.

• MBA/PGDM/MSW in Business, HR or equivalent degree (Preferred)

• Familiarity with local labour laws and statutory compliance.

• Prior experience with HR practices in a global multi-location business is preferred.

• Project management skills including strong process skills. Strong organizational skills and ability to navigate matrix organization.

• Proficient in Gsuite, Excel and competent in the use of HR-related systems and tools.

• Ability to handle complex employee relations issues with discretion, serving as a mediator and guide to successful conflict resolution across all levels of the organization.

• Superior analytical skills with the ability to use data to create, develop and execute positive people strategies.

• Possess the ability to communicate successfully across the organization, both verbally and in writing.