• Job Description

  Req#: HUMAN001679

  POSITION CODE: 7598

  DEPARTMENT/ADMINISTRATION: Human Resources Generalist

  POSITION : Administrative, Exempt, Full-time (40 Hours)

  SALARY RANGE: $68,640

  HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification,

  commensurate with candidate's education, experience, skills, and training.

  INTRODUCTORY PERIOD: Twelves (12) Months

  AVAILABLE: Immediately

  BENEFITS OVERVIEW: BROCHURE

  POSTING DATE: May 19, 2025

  APPLICATION DEADLINE: Open Until Filled, Apply Immediately

  Definition of Classification:

  The Human Resources Generalist is responsible fostering a positive and productive work environment and will provide client-centered support for day-to-day Human Resources (HR) needs and acts as an initial HR contact, including but not limited to employee relations, retention, policy interpretation and resource management. The HR Generalist is an essential role within the HR and Employee Relations Team, ensuring compliance with university policies, and all federal, state and local employment laws. The role serves as a resource for employees and people leaders. The HR Generalist requires strong interpersonal and problem-solving skills to address workplace concerns, facilitate conflict resolution, and promote a culture of inclusivity and fairness. This position involves time-sensitive work in accurately diagnosing organizational issues and implementing action plans. The HR Generalist will partner with HR Leadership and support the performance management system process which will include goal setting and annual evaluations. This key role will also support the professional development and program development for individual contributors and people leaders.

  Reporting to the Director of Employee Relations and HR Business Partner provides cross functional support in a variety of activities to meet departmental goals and objectives. The role requires well-developed verbal and written skills to present and exchange information, which is technical, complex, and sensitive to all faculty, staff and students on campus. This position plans and carries out work independently and with minimum supervision, is responsible for prioritizing and managing issues within designated area of responsibility and is responsible for managing work and multiple projects with overlapping task to meet objectives, deadlines, and assignments.

  Duties and Responsibilities:

  • The Human Resource Generalist is responsible for supporting and implementing Human Resources administration of strategies, programs, processes and policies among assigned departments, programs and schools
  • Provide day to day HR administration of assigned HR functions; acts as initial HR contact; directs calls and inquiries to appropriate team members
  • Act as liaison between employees and people leaders to answer questions or concerns regarding University policies and practices
  • Recommend and develop employee relations practices to foster a positive employer-employee relation
  • Coach people leaders in performance management, employee relations, retention and career development
  • Support supervisors and managers in addressing performance concerns, disciplinary actions, and policy interpretations
  • Serve as an advisor to employees, supervisors, and administrators on workplace concerns, policies, and procedures
  • Develop and maintain employee evaluation and development plans, including tracking performance evaluation completions and coaching managers on conducting performance reviews
  • Develop and deliver training programs on workplace policies, conflict resolution, performance management, and related topics
  • Maintain a continuous supervisor training program regarding the University’s policies and procedures, human resources practices, laws, and changes
  • Collaborating with dedicated HR teams and colleagues in specialty administrative areas such as leaves, benefits, workers compensation, recruitment and HR projects and initiatives , to help provide the end-to-end HR solutions to meet the needs of faculty, staff and students
  • Provides daily hands-on human resources expertise to the university in the areas of employee relations, recruiting and on-boarding, employee development, training, compensation, benefits, organizational development and more, provides backup HR business support to other businesses locally as required
  • Organize training sessions and workshops to help employees acquire new skills and knowledge relevant to their roles. Manage resources such as training materials, budgets, and external trainers to ensure effective delivery of development programs
  • Demonstrates solid understanding of the operations of university client groups as well as the needs and challenges of people leaders and individual contributors
  • Assist the HR Leadership Team in ensuring compliance with state and federal regulations. Maintain up-to-date knowledge of federal, state, and local employment law and compliance requirements
  • Prepares and maintains a variety of records, reports and files related to specific projects and assignments; develops, prepares, and presents human resource metrics and related analysis. Gathers information and submits data for various external salary surveys
  • Maintain employee personnel and recruitment records in accordance with applicable laws protecting confidentiality of records at all times
  • Partners with Recruitment Team to ensure regulatory and University policies are being followed regarding compensation and compliant recruitment
  • May meet with hiring authorities and search committees to discuss hiring needs for regular and contracted employees, graduate assistants/management interns, and temporaries; coordinates timelines, advertising strategies, prepares job postings and advertisements, and interview questions
  • Liaise with University partners such as Office of Budget and Finance, Payroll, Information Technology and Office of Equity and Title IX
  • Monitor and evaluate existing personnel procedures and policies related to human resources and make recommendations for changes as appropriate
  • Maintains physical and digital files for employees and their documents, benefits, and attendance records
  • Collaborates with outside vendors, upper management, and employees to maintain University standards
  • Assists, coordinates, and administers functional HR areas outside of regular assignment in absence of team members assigned support to research, explain and provide information and response to HR -related inquiries in a timely manner
  • Monitors and audits accuracy of transactions in HR Management Systems to ensure proper interface with benefits and payroll functions
  • Asist in the overall work of the department by providing back up support as directed
  • Performs Other Duties and Special Projects as Required/Assigned

  Qualification Guidelines

  Any combination equivalent to, but not limited to, the following:

  Experience/Training/Education:

  Required

  • A Bachelor’s degree in human resources, business, or related field.
  • Two (2) years' related experience. Experience in building a culture, skilled clerical functions, and/or in the Human Resources field.

  Preferred

  • Society for Human Resources Management (SHRM) Certified Professional (CP), Professional (PHR) or Senior Professional (SPHR) in Human Resources.
  • Bilingual in Spanish, oral and written.
  • Human Resources experience in an educational setting is highly desirable.

  Knowledge and Skills:

  • Analyze, evaluate and devise solutions to a variety of complex challenges and issues and recommend possible resolution and present detailed facts and recommendations verbally and in writing
  • Demonstrate sound, independent judgment in resolving problems and making decisions; have functional knowledge of federal, state and local laws and regulations related to human resource administration.
  • Thorough knowledge of University policies and procedures, knowledge of functional area and understanding how work may affect other areas
  • Ability to handle very difficult situations / individuals effectively and with professionalism and compassion
  • Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
  • Thorough knowledge of University policies and procedures, knowledge of functional area and understands how work may affect other areas
  • Skilled in communicating clearly and effectively verbally and in writing
  • Ability to handle very difficult situations / individuals effectively and with professionalism and compassion
  • Analytical, active listening, and critical thinking skills
  • Ability to maintain discretion with sensitive and confidential information
  • Demonstrated skill in partnering with management and employees in areas of conflict resolution, employee relations, change management, and performance management
  • Knowledge of administrative tasks and responsibilities.
  • Knowledge of applicable federal and state laws and regulations.
  • Excellent verbal and written communication skills
  • Superior customer service skills.
  • Advanced computer skills, including data entry, data processing, communication tools and payroll and human resources software a plus.
  • Problem-solving skills and resourceful thinking.
  • Leadership and coaching skills.
  • Strong empathy and interpersonal skills.
  • Detail-oriented with excellent organizational skills.
  • Attention to detail and analytically driven.
  • Ability to work independently with interruptions and prioritize to meet deadlines.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Proficient with Microsoft Office Suite or related software.
  • Strong analytical and problem-solving skills.
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems (UKGPro).
  • Aptitude to learn new technology, methods, and procedures.
  • Ability to develop, maintain, and strengthen partnerships with others inside or outside the university.
  • Ability to use appropriate judgment when making decisions and recommendations.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

  Physical Requirements/Working Conditions:

  Working Conditions:

  Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

  Physical Demands:

  Incumbents regularly sit for long periods; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 25 pounds.

  TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for accommodation or an alternative application process.

  HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

  BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.
  
  DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
  
  PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

  FOR MORE INFORMATION VISIT

  Human Resources (redlands.edu)

  SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

  MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

  AN EQUAL OPPORTUNITY EMPLOYER

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  The University of Redlands is a private university headquartered in Redlands, California.

Notice