• Job Description

  Req#: 31195

  WHO WE ARE:

  We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. We are based out of sunny Southern California at the Tilly’s RSC. You’ll hear the term RSC a lot, it stands for Retail Support Center since our corporate offices are here to support our retail and online stores.

  SUMMARY:

  General Human Resource responsibilities including Employee Relations, Investigations, Compliance, Workers’ Compensation, HR Operations and Training. This position fulfills many of the daily functions of the department and is based at the Corporate Offices supporting two Distribution Centers and our Customer Service Call Center. The job description includes but is not limited to the following:

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Daily involvement with Employee Relations Issues and general employee questions
  • Conduct investigations, maintains detailed notes and documentation, presents recommendations, and brings investigations to resolution
  • Provides ongoing training/coaching to employees and managers on policies, procedures, documentation, and other HR-related issues
  • Provides guidance and support to the leadership team with Employee terminations and counseling conversations
  • Understands and provides guidance on legal and wage/hour compliance
  • Updates and provides suggestions to HR forms, documents, and Policies and Procedures Manuals
  • Partners with the Talent Acquisition team to execute hiring goals and facilitate new hire onboarding
  • Provides support with the Unemployment Claims process
  • Conducts exit interviews and follows up on actionable feedback
  • Assists with the development and facilitation of the Performance Review process
  • Understands the Employee Benefits process and partners with the Benefits team to execute compliance and communication
  • Understands New Hire Reporting, I-9, and E-Verification processes and partners with the HR Admin team to execute compliance
  • Partners with Loss Prevention on pre-employment background screening interviews
  • Collaborates with Loss Prevention on investigations and provides recommendations for resolution
  • Understands and supports Leave of Absence, Workers’ Compensation, and Accommodation processes (STD, LTD, ADA, ADAAA, FMLA, CFRA, etc.).
  • Partners with Loss Prevention/Risk Management to conduct Safety Training and Programs
  • Understands HR information systems and provides employee support
  • Special Projects as assigned by HR Manager, VP of HR, and the Distribution Center Leadership Team

  QUALIFICATION REQUIREMENTS:

  To perform this job function successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proficient in the use of MS Office (Word, Excel, Outlook, PPT, etc)
  • Knowledge of HR systems and ADP preferred
  • Able to effectively use common office equipment
  • Working knowledge of a distribution center/warehouse environment preferred
  • Ability to reprioritize projects frequently and multitask

  EDUCATION and/or EXPERIENCE:

  • High School Diploma required
  • Bachelor’s Degree in a related field preferred
  • 5+ years of Human Resources Experience required
  • Distribution Center Experience is preferred.

  LANGUAGE SKILLS:

  • Excellent interpersonal skills.
  • Strong verbal and written communication.
  • Proficient in English and Spanish

  CERTIFICATES, LICENSES, REGISTRATIONS:

  • PHR/SHRM-CP Certification preferred

  OTHER SKILLS and ABILITIES:

  • Strong oral and written communication skills
  • Strong analytical skills as well as independent thinking/reasoning ability
  • Insight and the ability to effectively influence others as well as champion and implement ideas
  • A sense of urgency and willingness to make tough decisions
  • Possess a strong value system with great integrity and demonstrate personal and professional leadership
  • Ability to remain flexible, re-prioritize, and respond to changing demands
  • Ability to analyze reports and employee data information.
  • Must be able to analyze employee relation situations and develop a resolution
  • Strong ability to exercise sound judgment and find effective solutions
  • Ability to effectively communicate with all levels of staff and management.

  WORK ENVIRONMENT:

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • Typical distribution/warehouse environment with medium level noise exposure
  • Position is based out of two distribution locations

  Why Tillys?

  Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team, you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen… so what are you waiting for?

  401k: We offer a 401k plan as your financial security is our priority.

  Comprehensive Health Benefits: We've got your well-being covered. Enjoy comprehensive medical and dental benefits, and the best part? We fully cover your vision needs!

  ️Employee Discounts: Shop to your heart's content with exclusive discounts, both online and in-store. Enjoy the latest fashion and gear without breaking the bank.

  ️ Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.

  ️Employee Sample Sale: Score big on your favorite brands at our exclusive Employee Sample Sale events. It's like Black Friday, but better!

  ️‍♂️ Wellness Events: We prioritize your well-being and joy. Come join us at the corporate office for a mix of wellness events, parties, and corporate gatherings, all crafted to keep you at your best.

  ‍♂️Monthly Massages: Relax and rejuvenate. We offer monthly massages to help you unwind and de-stress.

  Movie Ticket Discounts: Movie night, anyone? Enjoy special discounts on movie tickets and make it a regular thing.

  Weekly Snacks: Munch away! We keep the office stocked with weekly snacks to keep you fueled and motivated.

  Volunteer Time: We believe in giving back. Take paid time off to make a difference in your community through volunteer work.

  What to Expect?

  Annual Salary Range: $65,000-$75,000: Offer placement within this range is dependent on a variety of factors, including prior relevant experience, qualifications, and skill set.

  Based out of HQ in Irvine, CA with a minimum of 4 days in office.

  “Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box).”

  #LI-DNI #LI-Onsite

• About the company

  Tillys is an American retail clothing company that sells an assortment of branded apparel, accessories, shoes, and more.

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