• Job Description

  Req#: HUMAN007010

  Compensation We Offer

  • The compensation for this position is $25.31 to $27.65
  • Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
  • The salary may also vary if you reside in a different location than the location posted.

  Benefits We Offer

  • Benefits eligibility starts on day ONE!
  • We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
  • Employer Paid Long-Term Disability & Basic Life Insurance
  • 401K Employer Match up to 4%
  • Competitive Time Off Plans (may vary by employment status)
  • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

  Who We Are

  Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

  Who We Serve

  Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

  JOB SUMMARY

  The Human Resources Leave Coordinator provides support in the day-to-day administration of the Human Resources benefits functions in the areas of leave of absence administration, employee health & welfare benefits plan administration, workers’ compensation, and workplace accommodation.

  RESPONSIBILITIES AND DUTIES

  • Administers the full-cycle leave of absence process under applicable federal and state leave laws such as the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), Americans with Disabilities Act (ADA), and Workers’ Compensation; responsible for leave-related tasks to include, but not limited to verifying leave eligibility, tracking and designating leave entitlements, generating/assembling and mailing timely initial and ongoing leave correspondences, processing leave entries in HRIS, and performing return-to-work and medical certification outreach.

  • Facilitates leave and work status communications between employees on leave and their supervisors; communicates any access deactivation or reinstatement needs to IT.

  • Monitors and tracks intermittent leaves; ensures certifications are up-to-date and that time off taken is within applicable leave parameters.

  • Engages in the interactive process with employees; partners with supervisors where applicable to address work restrictions and determine any reasonable workplace accommodations.

  • Liaise with Payroll to ensure accuracy and proper usage of sick/vacation hours in consideration of any State Disability Insurance (SDI) and Paid Family Leave (PFL) benefits integration.

  • Processes Employment Development Department (EDD) verification notices pertaining to SDI and PFL benefits.

  • Prepares benefits correspondences to employees on a leave of absence including premium due letters, COBRA notices, Life/AD&D conversion/portability forms, and premium adjustments for employees returning from a leave of absence.

  • Provides general support for employee benefits; responds to employee benefits inquiries and qualifying life events, and assists with the Open Enrollment process.

  • Processes and reports workers’ compensation claims; reviews injury/incident intake summaries, sends initial and ongoing correspondences, and coordinates any medical treatment referral needs in a timely manner.

  • Facilitates work status communications between employees and their supervisors. Engages in the interactive process with employees; partners with supervisors where applicable to address any work restrictions and/or temporary modified duty requests and determine any reasonable workplace accommodations.

  • Maintains timely and accurate recordkeeping of employee benefits files; gathers relevant files in response to subpoena requests.

  • Responsible for reviewing, opening, scanning, and handling of physical mail and other administrative support for the HR Benefits department.

  • Other duties as assigned.

  JOB SPECIFIC COMPETENCIES

  • Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

  • Interacts and communicates effectively in a culturally competent and diverse consumer population and promotes positive interaction with managers, co-workers, internal programs, clinical/support staff, and external sources such as benefit vendors/account representatives.

  • Excellent communication skills, both verbal and written; exceptional customer service and diplomacy skills in interacting with employees at all levels of the organization.

  • Ability to handle delicate matters with sensitivity, empathy, care, and concern; ability to develop and establish trust and credibility with all working relationships.

  • Strong organizational, planning, time management and priority-setting skills; ability to produce accurate work results and handle multiple tasks in a fast paced, high-volume environment.

  • Exceptional analytical and problem-solving skills with ability to research, troubleshoot, and resolve issues; detail-oriented and a self-starter.

  • Ability to effectively present information and respond to HR procedural questions from managers, applicants, employees, and the general public.

  • Reports to work on time and maintains reliable and regular attendance.

  QUALIFICATIONS

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

  MINIMUM EDUCATION AND/OR EXPERIENCE

  • High school diploma or GED required. Bachelor’s or Associate’s degree preferred.
  • Minimum of two years of experience working in a Human Resources Benefits function or within a Human Resources department required; demonstrated knowledge, track record and work experience with workers’ compensation, leave administration and HRIS (UKG Pro/UltiPro preferred). Employee benefit administration and workplace accommodation experience preferred.
  • Knowledge of relevant state and federal laws and regulations including COBRA, Section 125 Cafeteria Plans, PPACA, FMLA, CFRA, PDL, ADAAA, etc.
  • Strong knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.

  PHYSICAL REQUIREMENTS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  DRIVING PRIVILEGES

  • May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.

  Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.

  TRAINING

  Needs to successfully complete all required agency training indicated for this position.

  -------------------------------------

  Equal Opportunity Employer

  We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services

Notice