• Job Description

  Req#: HUMAN003546

  Massanutten Resort

  Job Summary

  The Human Resources Employee Relations and Administration Manager oversees the full scope of HR Core Operations including Payroll, Employee Relations programs, Benefits and related administration, programs and other responsibilities, while managing directly related employees, and ensuring efficiency and productivity. The manager serves as a strategic leader whose responsibilities include developing, coordinating, implementing, and analyzing all employee relations and administration efforts, including policy/procedure development and review. A direct focus on accountability and compliance is a key part of this role. The manager leads various resort-wide HR related management support and employee sessions including investigations, counselling, mediation, discipline, and others as needed. The manager possesses a solid foundation in overall Human Resource concepts, applicable law, and compliance regulations. Must have strong business acumen, while demonstrating a proven ability to develop and lead to consistent improvement in focused areas. Must be driven, outcome-focused, and have excellent communication skills to convey division and resort initiatives. They will act as MOD in absence of HR Management.

  Required

  Previous Human Resources management and or supervisory experience of 5+ years

  Strong leadership and interpersonal skills

  Excellent written and verbal communication skills

  Strong attention to detail and organization skills

  Strong analytical skills

  Ability to quickly learn new domain/technical concepts

  Must be able to prioritize work in a busy work environment and adhere to deadlines

  Strong computer skills with proficiency in Microsoft Word, Excel, Outlook, and general database applications

  Preferred

  Bachelor’s degree in human resources or related field

  SHRM-CP, SHRM-SCP, PHR, SPHR, or similar professional certification

  Familiar with HRIS platforms

  Knowledge of resort operations

  Bilingual (English/Spanish)

  Typical Schedule

  Days:

  Monday-Friday, weekends and holidays as needed

  Hours:

  9am-5pm, evenings as needed – position requires on-call status

  Core Responsibilities

  • Manage and provide support/guidance to HR Core Team with focus on payroll, benefits, leave/light duty administration, international work programs and various other responsibilities
  • Conduct resort-wide investigations, mediation, counselling, discipline, reasonable suspicion drug testing, background check sessions and other as needed
  • Maintain knowledge of the latest industry trends related to Payroll, Employee Relations programs, Benefits Administration, and general human resource topics
  • Responsible for I-9 administration/audit
  • Manage and provide support/guidance to HR Core Team with focus on payroll, benefits, leave/light duty administration, international work programs and various other responsibilities
  • Conduct resort-wide investigations, mediation, counselling, discipline, reasonable suspicion drug testing, background check sessions and other as needed
  • Maintain knowledge of the latest industry trends related to Payroll, Employee Relations programs, Benefits Administration, and general human resource topics
  • Partner with and assist co-manager with various HR team and company-wide meetings, initiatives and events
  • Complete cross-training and serve as back-up in the absence of other HR professionals
  • Actively participate in resort management meetings, development programs, and committees
  • Assist with special projects assigned by management

  Applications accepted through May 30, 2025.

  For more information, contact Gabriel Diaz at 540-289-3143.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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