NHS

Human Resources Officer


Pay31,049.00 - 37,796.00 / year
LocationNorwich/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9234-25-0650?language=en&page=643&sort=publicationDateDesc

      Job summary

      We're seeking an exceptional and experienced HR Professional to join us and it's an exciting opportunity for the right person!

      Imagine working in a team of dedicated and friendly HR specialists where we all share the same values and passion for delivering an outstanding service through collaborative working with NNUH's managers. This roles primary focus will be supporting the creation of a Single Digital Team (SDT) across our three acute Hospital Trust,

      James Paget University Hospitals NHS Foundation Trust (JPUH)

      Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)

      The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

      We are proud to provide an HR service that supports staff to deliver exemplary care for every patient. If this inspires you and you share our values, we really want you to join our team.

      Main duties of the job

      To provide HR Advice through interpretation of Human Resources Polices on a range of employee matters to all levels of staff and managers in line with our organisational values. This incorporates advice on Terms and Conditions of employment, Policies, Performance Management issues and all matters relating to the employment of staff.

      Work as a key member of the Central HR Operations Team, ensuring achievement of the aims of the team, to:

      1. Deliver high quality HR solutions

      1. Provide consistent employee relations advice

      1. Improve management capability though access to HR Tools

      1. Improve management capability thorough coaching and development opportunities

      1. Enrich employee experience

      1. Act as role model for the Trust PRIDE Values

      To support the delivery of a high quality, safe and compassionate healthcare service,

      all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

      About us

      Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

      The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

      We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

      We can offer you the full range of NHS benefits/discounts and in addition:

      • Flexible working hours
      • Fast Track Staff Physiotherapy Service
      • Multi Faith prayer room at NNUH Colney Lane site
      • Discounted gym memberships
      • Excellent pension scheme and annual leave entitlement
      • Wagestream - access up to 40% of your pay as you earn it
      • Free Park & Ride service direct to NNUH Colney Lane site
      • Free 24-hours confidential counselling support
      • On-site Nursery at NNUH Colney Lane
      • On-site cafes offering staff discounts at NNUH Colney Lane
      • Support in career development
      • Flexible staff bank
      • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

      Details

      Date posted

      07 November 2025

      Pay scheme

      Agenda for change

      Band

      Band 5

      Salary

      £31,049 to £37,796 a year per annum pro rata

      Contract

      Fixed term

      Duration

      4 months

      Working pattern

      Full-time, Flexible working, Home or remote working, Compressed hours

      Reference number

      234-00-HRO

      Job locations

      Norfolk and Norwich University Hospital

      Colney Lane

      Norwich

      NR4 7UY


      Job description

      Job responsibilities

      • Support line managers with the development of job descriptions/job specifications to ensure fit for purpose. This includes analysis of proposed changes against national profiles.
      • Take part in Job Evaluation activities including Job evaluation Panels contributing to overall assessment and agreeing the appropriate pay banding.
      • Communicate complex information to a wide range of staff and managers at all levels of the organisation, e.g. explaining Terms and Conditions, advising on performance issues, and attendance management.
      • Interpret individual rights and responsibilities according to NHS Trust Policies and employment law; advise staff of good practice and anti-discriminatory behaviour and legal consequence. Demonstrate good practice through personal example.
      • Understand the impact of the role of HR on quality. Contribute to improvements and assist managers to do the same in relation to staff management and impact on the service
      Job description

      Job responsibilities

      • Support line managers with the development of job descriptions/job specifications to ensure fit for purpose. This includes analysis of proposed changes against national profiles.
      • Take part in Job Evaluation activities including Job evaluation Panels contributing to overall assessment and agreeing the appropriate pay banding.
      • Communicate complex information to a wide range of staff and managers at all levels of the organisation, e.g. explaining Terms and Conditions, advising on performance issues, and attendance management.
      • Interpret individual rights and responsibilities according to NHS Trust Policies and employment law; advise staff of good practice and anti-discriminatory behaviour and legal consequence. Demonstrate good practice through personal example.
      • Understand the impact of the role of HR on quality. Contribute to improvements and assist managers to do the same in relation to staff management and impact on the service

      Person Specification

      Qualifications

      Essential

      • Degree level qualification or equivalent experience
      • CIPD qualification level 5 or part qualified level 7 or equivalent experience

      Experiance

      Essential

      • Knowledge of HR practices
      • Some experience of dealing with HR issues e.g. sickness absence management, capability, misconduct and grievance management
      • Understanding and experience of the recruitment process
      • Some experience of conflict resolution in the workplace
      • Evidence of excellent verbal and written communication
      • Evidence of use of initiative and problem solving
      • Demonstrable knowledge of Employment law and application at work

      Desirable

      • Experience of delivering presentations and training programmes
      • Knowledge of Equality, Diversity and Inclusion associated legislation (e.g. right to work)
      • Previous experience of delivering HR services within the NHS

      Skills

      Essential

      • Good interpersonal skills including telephone communication
      • Good organisational skills and the ability to prioritise
      • Ability to communicate with staff at all levels of the organisation
      • Ability to deal with all issues sensitively and confidentially
      • Good IT skills, Microsoft office - Work, Excel, Powerpoint, Outlook (also ability to use other systems as required)
      • Ability to interpret data, information and analyse facts and situations
      • Ability to undertake travel locally regularly and nationally as required

      Attitude

      Essential

      • Ability to work flexibly and to respond to changing service priorities
      • Ability to work individually or part of a team
      • Confidence to take decisions at the level appropriate for the role
      • Seek guidance and acknowledge and act upon advice in areas that lack clarity
      • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
      • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
      Person Specification

      Qualifications

      Essential

      • Degree level qualification or equivalent experience
      • CIPD qualification level 5 or part qualified level 7 or equivalent experience

      Experiance

      Essential

      • Knowledge of HR practices
      • Some experience of dealing with HR issues e.g. sickness absence management, capability, misconduct and grievance management
      • Understanding and experience of the recruitment process
      • Some experience of conflict resolution in the workplace
      • Evidence of excellent verbal and written communication
      • Evidence of use of initiative and problem solving
      • Demonstrable knowledge of Employment law and application at work

      Desirable

      • Experience of delivering presentations and training programmes
      • Knowledge of Equality, Diversity and Inclusion associated legislation (e.g. right to work)
      • Previous experience of delivering HR services within the NHS

      Skills

      Essential

      • Good interpersonal skills including telephone communication
      • Good organisational skills and the ability to prioritise
      • Ability to communicate with staff at all levels of the organisation
      • Ability to deal with all issues sensitively and confidentially
      • Good IT skills, Microsoft office - Work, Excel, Powerpoint, Outlook (also ability to use other systems as required)
      • Ability to interpret data, information and analyse facts and situations
      • Ability to undertake travel locally regularly and nationally as required

      Attitude

      Essential

      • Ability to work flexibly and to respond to changing service priorities
      • Ability to work individually or part of a team
      • Confidence to take decisions at the level appropriate for the role
      • Seek guidance and acknowledge and act upon advice in areas that lack clarity
      • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
      • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Norfolk and Norwich University Hospital

      Address

      Norfolk and Norwich University Hospital

      Colney Lane

      Norwich

      NR4 7UY


      Employer's website

      https://teamnnuh.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Norfolk and Norwich University Hospital

      Address

      Norfolk and Norwich University Hospital

      Colney Lane

      Norwich

      NR4 7UY


      Employer's website

      https://teamnnuh.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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