Position: Human Resources People Administrator (Chicago, IL)

Salary Range: 60k-70k

Who is Bottleneck Management?

Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

Core Values

Understand the wants and needs of others

Support others through words and actions

Empower each team member to excel

Enjoy each other, our guests, and our time at work

We believe it’s our people that make us strong, so we’re committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, 401k, a generous PTO plan, EAP access, and restaurant dining discounts.

Position Summary

The HR People Administrator facilitates talent acquisition, onboarding, and employee-related processes for the HR department, which supports all restaurant locations and the Home Office. This position is also the first point of contact for employee inquiries and communication.

Owns the Talent Acquisition process from the opening of a requisition/position through onboarding. This includes requisition management, advertising, sourcing, screening, and interviewing applicants, coordinating interviews with hiring management, extending offers, pre-employment screening, and onboarding.

Primary Responsibilities and Functions

Essential Duties:

• Oversees HR Mailbox and responds to all employee and third-party emails in a timely and efficient manner.
• Oversees Careers Mailbox and sorts through employment applications.
• Conducts all store-level exit interviews along with ongoing stay interviews.
• Responds to all employment verification requests.
• Update and maintain company job descriptions.
• Maintain ATS system.
• Conduct thorough Workers Compensation Investigations, working with General Managers and Insurance adjusters.
• Files employee documents into appropriate employee files on HRIS system.
• Maintains positive and cooperative communications and collaboration with all levels of employees, partners and third parties.
• HR team partners on diversity and inclusion efforts with emphasis on attracting and retaining diverse talent.
• Works with Director of HR on creation, implementation and execution of HR initiatives and project rollouts.
• Analyzes internal and external metrics to assess organizational effectiveness and recommends changes to positively impact the business; this includes measurement of turnover, time to hire, etc.
• Occasionally support Director of HR on employee relations matters.
• Supports HR leadership and associates in miscellaneous day-to-day administrative functions.
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions as needed.
• Performs other related duties as assigned.

Qualifications and Skills:

• Bachelors Degree in Human Resources or related field and/or equivalent HR certification (aPHR, PHR or SHRM-CP).
• At least two years of HR and Recruiting experience is required.
• Experience with ATS and HRIS systems required.
• Hospitality or Restaurant industry experience a plus
• Fluency in English and Spanish a required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.

Our Ideal Candidate:

• Advanced Microsoft Office skills – Excel, Work and PowerPoint.
• Able to work under pressure in a fast-paced environment while meeting deadlines
• Quick learner and self-starter.
• Good judgement skills and adaptive attitude.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.

Salary: Commensurate with experience.

Supervisory Responsibilities: N/A

Department: Human Resources

Reports to: Vice President of Human Resources / Director of Human Resources

Work Environment/Physical Demand:

• Position works out of corporate support office.
• Must be able to sit at desk and use hands and fingers to utilize computer/type.
• Must have good hearing for accurate communication with Bottleneck Management employees.
• May be required to support out of state Bottlenck Managemnt locations in person.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

An equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.