• Job Description

  Req#: 4997914
  
  
  This position is open to current Colorado residents only.
  
  
  Please note: This recruitment may be used to fill multiple vacancies.
  Work Unit:
  
  Human Resources unit (HR) exists to provide decentralized human resource services to the general public, applicants, managers and employees who work for the Colorado Department of Human Services. Consultation services include: benefit administration; compensation consultation; employee relations; exam development; HR policy development; job analysis; job evaluation and classification; organizational development; New Employee Orientation; performance management; progressive discipline; interpretation of CDHS HR policy, State personnel rules, State and Federal employment laws; records management; recruitment; retention; selection and selection appeals: responding to grievances, appeals, charges of discrimination; reorganization issues; workers compensation; settlement advice; strategic planning and overall HR guidance to CDHS managers, supervisors and employees.
  
  
  Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
  
  
  Hybrid Position: 2 days in office, 3 days remote.
  Office location:
  3648 W. Princeton Circle, Bld. 3
  Denver, CO 80236
  
  
  Please note: These working arrangements are subject to change.
  
  
  Job Description:
  The purpose of this position is to provide technical guidance, support and assistance to HR staff, employees, managers, appointing authorities and executive directors as it relates to employee personnel actions and position information. This position is responsible for operational and technical duties to include accurate data entry into multiple information technology systems in a timely manner and reporting on such information; assisting employees and public with interpreting forms and procedures. Additionally, this position is responsible for onboarding new employees and setting up and assisting with new employee orientation; assist the department with employee/personnel projects as requested. Responsible for providing professional customer service and responding to requests within 24 hours.
  
  Position duties of the Technician include, but are not limited to:
  • Badges
  • Data/Information Management
  • Professional/Technical
  • Customer Service
  • Other duties as assigned
  Minimum Qualifications
  Experience Only:
  Three (3) years full-time experience performing high volume data entry and processing with accuracy
  Education and Experience:
  
  Additional appropriate education may be substituted for the required experience on a year-for-year basis. (e.g. BA degree in Business Administration, Human Resources, etc.)
  
  Preferred Qualifications
  
  
  • Experience working directly in human resources or with human resources staff
  • Experience performing data entry
  • Experience working with confidential employment records and information
  • Experience with G-suite applications
  • Demonstrated ability to provide outstanding customer service and develop productive working relationships with all stakeholders.
  • Excellent written and oral communication skills.
  • Demonstrated proficiency with multiple information technology systems.
  • Strong sense of professionalism and proven ability to maintain confidentiality with sensitive and private information.
  • Ability to adapt and thrive in a changing work environment; ability to accept and manage new challenges and opportunities.
  • Initiative & self-management; the passion and ability to dive into the work and accomplish tasks within established timeframes; ability to multitask and produce quality results evenly
  • Demonstrated problem solving and critical thinking skills
  • The ability and motivation to develop creative solutions to complex, interpersonal, process, and systemic challenges
  
  Conditions of Employment
  
  • This position requires a standard background check

  • This position travels to various meetings throughout the year

  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
  
  
  
  
  Appeal Rights:
  
  
  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
  
  
  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
  
  
  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
  
  
  How to Apply
  
  
  The Assessment Process
  
  
  For additional recruiting questions, please contact cindy.kong@state.co.us.
  
  
  
  About Us:
  If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

  • Medical and dental health plans

  • Employer supplemented Health Savings Account

  • Paid life insurance

  • Short- and long-term disability coverage

  • 11 paid holidays per year plus vacation and sick leave

  • BenefitHub state employee discount program

  • Employee Wellness program

  • Excellent work-life programs, such as flexible schedules, training and more

  • Remote work arrangements for eligible positions
  
  
  *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .
  
  
  Our Values:
  We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .
  Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
  We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
  Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
  We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
  Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
  
  
  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
  
  
  ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.
  ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
  
  
  Toll Free Applicant Technical Support
  
  

• About the company

  Colorado is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains.

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