NHS
Imperial Urgent Treatment Centre Clinical Lead
This job is now closed
Job Description
- Req#: B0441-25-0027?language=en&page=403&sort=publicationDateDesc
- Qualified GP with GMC registration
- Demonstrable problem-solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict, negotiate and manage difficult situations effectively.
- Ability to effectively work on and manage many priorities at one time.
- Strong commitment to ensuring a dignified, high-quality patient experience.
- Basic medical coding skills
- Clinical experience of working in a UTC or urgent care setting, ideally in London
- Previous experience in a clinical leadership role, as opportunity for development of right candidate
- Processing Referrals training
- Project Management knowledge
- Managing disciplinary and performance issues
- Qualified GP with GMC registration
- Demonstrable problem-solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict, negotiate and manage difficult situations effectively.
- Ability to effectively work on and manage many priorities at one time.
- Strong commitment to ensuring a dignified, high-quality patient experience.
- Basic medical coding skills
- Clinical experience of working in a UTC or urgent care setting, ideally in London
- Previous experience in a clinical leadership role, as opportunity for development of right candidate
- Processing Referrals training
- Project Management knowledge
- Managing disciplinary and performance issues
Job summary
The Imperial Urgent Treatment Centre Clinical Lead will provide effective clinical and strategic leadership for Imperial Urgent Treatment Centres working in partnership with Imperial NHS Trust who have overarching service delivery responsibility for the UTC services.
Main duties of the job
You will support continuous improvement in our services that enables us to offer patient care to the highest standards; you will manage the GPs working at our UTCs to help us achieve our strategic aims. This will involve close collaboration with the Deputy Medical Director and other Integrated Urgent Care (IUC) clinical leads allocated across the portfolio of LCW services.
The postholder will ensure compliance with governance processes, both Imperial and LCW, and develop LCWs relationships with Imperial colleagues and work as part of Imperial Urgent CareBoard.
About us
London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient-centred clinical services as recognised by our Good CQC rating in all areas of our organisation.
Details
Date posted
06 May 2025
Pay scheme
Other
Salary
£113,000 to £122,221 a year pro rata , depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0441-25-0027
Job locations
St. Charles Hospital
Exmoor Street
London
W10 6DZ
Charing Cross Hospital
Fulham Palace Road
London
W6 8RF
Hammersmith Hospital
Du Cane Road
London
W12 0HS
St. Marys Hospital
Praed Street
London
W2 1NY
Job descriptionJob description
Job responsibilities
Working Pattern:
10 Hours per week Admin / Management
Two clinical sessions (more may be requested)
Once a month attendance at St. Charles Hospital Head Quarters for corporate days.
Option to work additional hours clinically within LCW services, Standard LCW unsociable hours enhancements paid per hour in addition and will be on top of the current salary.
Key Relationships:
The LCW Medical Director and Deputy Medical Director, Imperial Directorate of Medicine, Senior Management Team, the Clinical Leadership team across our services, local NHS bodies, including the ICBs and Health Education England, LMC and various GP representative groupings and GP partners in joint ventures including but not limited to local providers.
Role Responsibilities:
Working with the Deputy Medical Director, Quality Leads, and Clinical Lead counterparts in other LCW services in order to support the development and delivery of our UTC delivery model.
Support the achievement of KPI targets, resource profiling and cost management, ensuring that the clinical workforce is competent and sufficient in light of demand pressures.
Attend regular meetings with LCW clinical leadership and commissioning partners to support delivery of the service and delivery of our UTC contracts.
Provide effective professional leadership for all medical staff working in the UTC.
Provide clinical leadership for service development initiatives, working with heads of service, operational managers, and back-office functions (HR, IM&T, PMO, Rota Team) to achieve this. This may involve contributions to the creation of new clinical protocols and pathways for our UTCs.
Ensure that clinical performance is adequate for delivery of the UTC, which means managing incidents and complaints, supporting clinicians to become more clinically effective, and facilitating training updates.
Take responsibility for promoting the health and wellbeing of the clinical team in the UTC service.
Manage any disciplinary and performance issues amongst clinical members of the UTC service.
Provide or arrange teaching and mentoring as needed.
Ensure regular 1-2-1s and annual appraisals are carried out for all employed clinical staff.
Supporting relevant administrative functions (e.g., rota management) as appropriate.
Represent the LCW Imperial UTC arm in engagement with local medical colleagues including need to work with lead provider colleagues/ involved in local governance processes and meetings.
Promote clinical safety and compliance with CQC requirements at UTC sites.
Ensure audit functions are in place to monitor the quality of work carried out by LCW staff at Imperial UTCs and provide feedback and support performance improvement.
Other Duties:
Support and participate in research/audit as appropriate as directed by LCW/Imperial.
Positively contribute to the building & development of the LCW Team and culture.
Provide regular project progress and service level reports.
Be the point of contact for all Safeguarding concerns at Imperial UTC sites and liaise with stakeholders and ICB safeguarding leads as needed.
Ensure robust safeguarding processes are in place in conjunction with Imperial.
Ensure robust medicines management processes are in place with Imperial and working with LCW Medicines Management Lead where needed.
Oversee and manage educational needs to clinical staff at Imperial UTCs including GP trainees and where possible other health care professionals with support of other leads with appropriate backgrounds.
Clinical on-call requirement
Job responsibilities
Working Pattern:
10 Hours per week Admin / Management
Two clinical sessions (more may be requested)
Once a month attendance at St. Charles Hospital Head Quarters for corporate days.
Option to work additional hours clinically within LCW services, Standard LCW unsociable hours enhancements paid per hour in addition and will be on top of the current salary.
Key Relationships:
The LCW Medical Director and Deputy Medical Director, Imperial Directorate of Medicine, Senior Management Team, the Clinical Leadership team across our services, local NHS bodies, including the ICBs and Health Education England, LMC and various GP representative groupings and GP partners in joint ventures including but not limited to local providers.
Role Responsibilities:
Working with the Deputy Medical Director, Quality Leads, and Clinical Lead counterparts in other LCW services in order to support the development and delivery of our UTC delivery model.
Support the achievement of KPI targets, resource profiling and cost management, ensuring that the clinical workforce is competent and sufficient in light of demand pressures.
Attend regular meetings with LCW clinical leadership and commissioning partners to support delivery of the service and delivery of our UTC contracts.
Provide effective professional leadership for all medical staff working in the UTC.
Provide clinical leadership for service development initiatives, working with heads of service, operational managers, and back-office functions (HR, IM&T, PMO, Rota Team) to achieve this. This may involve contributions to the creation of new clinical protocols and pathways for our UTCs.
Ensure that clinical performance is adequate for delivery of the UTC, which means managing incidents and complaints, supporting clinicians to become more clinically effective, and facilitating training updates.
Take responsibility for promoting the health and wellbeing of the clinical team in the UTC service.
Manage any disciplinary and performance issues amongst clinical members of the UTC service.
Provide or arrange teaching and mentoring as needed.
Ensure regular 1-2-1s and annual appraisals are carried out for all employed clinical staff.
Supporting relevant administrative functions (e.g., rota management) as appropriate.
Represent the LCW Imperial UTC arm in engagement with local medical colleagues including need to work with lead provider colleagues/ involved in local governance processes and meetings.
Promote clinical safety and compliance with CQC requirements at UTC sites.
Ensure audit functions are in place to monitor the quality of work carried out by LCW staff at Imperial UTCs and provide feedback and support performance improvement.
Other Duties:
Support and participate in research/audit as appropriate as directed by LCW/Imperial.
Positively contribute to the building & development of the LCW Team and culture.
Provide regular project progress and service level reports.
Be the point of contact for all Safeguarding concerns at Imperial UTC sites and liaise with stakeholders and ICB safeguarding leads as needed.
Ensure robust safeguarding processes are in place in conjunction with Imperial.
Ensure robust medicines management processes are in place with Imperial and working with LCW Medicines Management Lead where needed.
Oversee and manage educational needs to clinical staff at Imperial UTCs including GP trainees and where possible other health care professionals with support of other leads with appropriate backgrounds.
Clinical on-call requirement
Person SpecificationPerson Specification
Qualifications
Essential
Skills
Essential
Experience
Essential
Desirable
Knowledge
Essential
Qualifications
Essential
Skills
Essential
Experience
Essential
Desirable
Knowledge
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
LCW UCC
Address
St. Charles Hospital
Exmoor Street
London
W10 6DZ
Employer's website
Employer details
Employer name
LCW UCC
Address
St. Charles Hospital
Exmoor Street
London
W10 6DZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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