• Job Description

  Req#: JR93652

  Position Title:

  Implementation Manager

  Job Description:

  A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

  This is an individual contributor role, and the person in this position must live within 50 miles of an Elevance Health office location. Work schedule: Monday - Friday 8:00 am - 5:00 pm

  The Implementation Manager is responsible for leading and executing on specific implementation workstreams across the business unit for a portfolio of product offerings. Act as the lead to ensure a successful client implementation.

  Primary duties may include, but are not limited to:

  • Defines and coordinates implementation activities .
  • Responsible for working with business partners across various business units to identify and implement small to medium to large projects that support implementation of a client that support the corporate growth strategies.
  • Ensures seamless customer experience including transition from previous carrier/provider of service.
  • Acts as primary contact/liaison between customers and internal business partners to resolve issues related to implementation plan design and customer deliverables.
  • Maintain depth of knowledge in business unit operations and IT systems.
  • Leads and coordinates client readiness assessments.
  • Ensures all PG's and SLA's are defined and tracked.
  • Plans implementation timeline and milestones, tracks progress, monitors and communicates project status, identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution.

  Minimum Requirements:

  • Associate's degree in Healthcare Admin or related field with a minimum of 1 years experience in health insurance field and a minimum of 2 years experience in leading workstreams an/or solutioning projects ; or any combination of education and experience which would provide an equivalent background.

  Preferred Skills, Capabilities, and Experiences:

  • BA/BS degree in Healthcare Admin or similar field, PMP certification, healthcare operations and IT technical experience preferred.

  Job Level:

  Non-Management Exempt

  Workshift:

  1st Shift (United States of America)

  Job Family:

  MBR > Implementation

  Be part of an Extraordinary Team

  Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

  We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

  Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

  The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

  Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.

• About the company

  Elevance Health, Inc. is an American health insurance provider.

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