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Implementation Specialist II
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Job Description
- Req#: JR-000434
Employer Industry: Cloud-Based Digital Banking Solutions
Why consider this job opportunity:
- Salary up to $112,997
- Opportunity for career advancement and growth within the organization
- Enjoy a remote-first work environment with flexible options
- Unlimited paid time off and 401(k) with employer match
- Work in a diverse and inclusive culture that prioritizes employee satisfaction
- Engage directly with customers and contribute to innovative digital banking solutions
What to Expect (Job Responsibilities):
- Manage configuration and issue tickets, coordinating with customers, vendors, and internal teams to maintain timelines
- Assist Technical Consultants with requirements-gathering efforts and customer meetings
- Perform software configuration and customizations to ensure readiness for testing and launch
- Conduct functional and integration testing while tracking project progress and escalating issues as needed
- Become a subject matter expert for at least three Alkami products and vendor integrations
What is Required (Qualifications):
- 3+ years experience implementing cloud-based systems, collaborating with technical teams and project management
- 2-5 years experience interfacing with external clients through various communication methods
- 2+ years experience writing test cases and advising clients on software testing best practices
- Excellent verbal and written communication skills with strong problem-solving abilities
- Proficiency in Google or Microsoft Office productivity software, including Outlook, Excel, Word, and PowerPoint
How to Stand Out (Preferred Qualifications):
- Experience with Atlassian tools such as Jira, Confluence, and AIO Tests
- Familiarity with Team City is advantageous
- Previous work experience in the banking or finance industries related to mobile banking applications
- General knowledge of Internet routing and related protocols
#CloudBanking #DigitalSolutions #RemoteWork #CareerGrowth #InclusiveWorkplace
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