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Inbound Customer Service Agent-Bodewell (Remote)


Pay$15.00 / hour
LocationMemphis/Tennessee
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ-22489
      Employer Industry: Home Appliances

      Why consider this job opportunity:
      - Salary up to $15.00/hour plus incentives based on quality scores, paid weekly
      - 100% remote work opportunity with all necessary equipment provided
      - Paid time off and no weekend shifts
      - Comprehensive benefits including medical, dental, vision, and prescription coverage from day one
      - Career growth opportunities within a supportive and rewarding work environment
      - Tuition reimbursement and gym membership reimbursement available

      What to Expect (Job Responsibilities):
      - Provide direct support to GE Appliances owners, focusing on sales and service inquiries
      - Resolve customer issues through troubleshooting, sales, service, and referrals
      - Create, update, and retrieve owner records while logging complaints and resolutions
      - Proactively provide feedback to improve training processes and materials
      - Adhere to safety policies and procedures, ensuring a safe work environment

      What is Required (Qualifications):
      - One-year relevant working experience in a customer service or sales environment
      - Strong initiative and ability to resolve owner issues with in-depth knowledge of processes
      - Excellent concentration and attention to detail for managing daily activities
      - Strong verbal, written, and interpersonal skills to interact professionally with owners
      - Familiarity with web-based systems and proficiency in MS Office Suite

      How to Stand Out (Preferred Qualifications):
      - Experience navigating multiple systems simultaneously for troubleshooting and resolution
      - Proven ability to work effectively in a remote environment
      - Demonstrated commitment to promoting brand loyalty for GE Appliance branded products

      #HomeAppliances #CustomerService #RemoteWork #CareerGrowth #EqualOpportunityEmployer

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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