Employer Industry: Home Appliances

Why consider this job opportunity:
- Salary of $17.00/hour plus incentives based on quality scores, paid weekly
- Paid on-the-job training and mentoring
- Remote work opportunities with equipment provided
- No weekend shifts and paid time off
- Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
- Career growth opportunities within the organization

What to Expect (Job Responsibilities):
- Take ownership in resolving escalated customer concerns and complaints
- Follow up with customers via phone, email, or text to address appliance-related issues
- Negotiate and implement concessions that benefit both customers and the employer
- Coordinate with necessary stakeholders to successfully resolve consumer issues
- Complete consumer reviews for satisfaction before closing cases

What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1-year call center experience
- Minimum of 2-years escalated customer service experience
- Ability to communicate effectively in English
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Previous experience working from home

#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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