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Inbound Educational Call Center (Full-Time - Remote)
6 days agoWhat's your preference?
Job Description
- Req#: 386239
Employer Industry: Tutoring and Test Preparation Services
Why consider this job opportunity:
- Base hourly rate plus performance-based pay incentives with no cap on commissions
- Comprehensive benefits plan for full-time employees, including medical and dental coverage
- Paid on-the-job training provided
- Remote position offering the flexibility to work from home
- Supportive and motivating team environment
- Set schedule with varied shifts, including evenings and weekends
What to Expect (Job Responsibilities):
- Ensure a positive customer experience by educating clients on services and scheduling academic evaluations
- Follow contact center scripts while interacting with clients
- Build rapport with clients of diverse personality types
- Maintain accurate records of all conversations in the call center system
- Meet personal and team qualitative and quantitative service targets
What is Required (Qualifications):
- Excellent communication and interpersonal skills
- Reliable and dependable work habits
- Goal-oriented with a competitive spirit
- Strong attention to detail and follow-through
- High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Previous sales or customer service experience
- Bilingual (Spanish/English) skills
#Tutoring #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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