• Job Description

  Req#: 68088

  SALARY RANGE- $43,888 salary

  BENEFITS- Full Time: Medical, Dental, Vision and Life Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

  JOBSUMMARY:

  Enhances the growth of gaming revenues through the development of our customer base. Maintains relationships with valued gamingguests and markets our gaming product to potential high-limit guests.

  GENERALREQUIREMENTS:

  • College degree preferred.
  • Two (2) to five (5) years host or player development experience in a major gaming operation of similar size and stature.
  • Bi-lingual preferred.
  • Must have a proven track record of increasing gaming revenue through established customer base.
  • Must have strong telemarketing skills.
  • Computer literate in PCS, AS400 and Microsoft office preferred.
  • Must possess excellent interpersonal, communication, team-building and problem-solving skills.
  • Must be resourceful and highly motivated in seeking out new VIP opportunities.
  • Must be able to work effectively across all departments.
  • Must present a well-groomed, professional appearance.
  • Must be willing to adhere to all Louisiana gaming regulations and guidelines.
  • Must be willing to work any shift and any day when necessary.
  • Must be able to work extended hours during special events, including limited overnight travel.

  ESSENTIALJOB FUNCTIONS:

  • Identifies premium slot and table players with emphasis on developing relationships with players.
  • Assists in the development and implementation of new programs and promotions to ensure a steady flow of high quality patronage.
  • Ability to complete data entry of player information, contacts, letters, phone calls into PCS system.
  • Increases market share and company profitability in accordance with all gaming regulations.
  • Develops and promotes special events with target areas as directed.
  • Ensures reservations for high-end guests are arranged as appropriate.
  • Represents management at special events and promotions.
  • Greets and hosts high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
  • Tracks guests’ visits, arranges transportation and accommodations and provides complimentaries according to established guidelines.
  • Travels to various markets to meet new potential high-end players.
  • Remains informed of competitive promotional methods.
  • Ability to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Ability to maintain confidentiality of VIP information.

  DEMANDSNECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

  PHYSICAL& MENTAL:

  • Must be able to move quickly around property.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Responds to visual and aural cues.
  • Must be able to work independently and proven to be self-motivated.
  • Must present a well groomed appearance.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.

  WORKENVIRONMENT:

  • Must be able to continuously maneuver around office and casino.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to tolerate areas containing second hand smoke.

  CAESARSRESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

  
  
  

  Qualifications:

  JOBSUMMARY:

  Enhancesthe growth of gaming revenues through the development of our customer base. Maintains relationships with valued gamingguests and markets our gaming product to potential high-limit guests.

  GENERALREQUIREMENTS:

  • College degree preferred.
  • Two (2) to five (5) years host or player development experience in a major gaming operation of similar size and stature.
  • Bi-lingual preferred.
  • Must have a proven track record of increasing gaming revenue through established customer base.
  • Must have strong telemarketing skills.
  • Computer literate in PCS, AS400 and Microsoft office preferred.
  • Must possess excellent interpersonal, communication, team-building and problem-solving skills.
  • Must be resourceful and highly motivated in seeking out new VIP opportunities.
  • Must be able to work effectively across all departments.
  • Must present a well-groomed, professional appearance.
  • Must be willing to adhere to all Louisiana gaming regulations and guidelines.
  • Must be willing to work any shift and any day when necessary.
  • Must be able to work extended hours during special events, including limited overnight travel.

  ESSENTIALJOB FUNCTIONS:

  • Identifies premium slot and table players with emphasis on developing relationships with players.
  • Assists in the development and implementation of new programs and promotions to ensure a steady flow of high quality patronage.
  • Ability to complete data entry of player information, contacts, letters, phone calls into PCS system.
  • Increases market share and company profitability in accordance with all gaming regulations.
  • Develops and promotes special events with target areas as directed.
  • Ensures reservations for high-end guests are arranged as appropriate.
  • Represents management at special events and promotions.
  • Greets and hosts high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
  • Tracks guests’ visits, arranges transportation and accommodations and provides complimentaries according to established guidelines.
  • Travels to various markets to meet new potential high-end players.
  • Remains informed of competitive promotional methods.
  • Ability to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Ability to maintain confidentiality of VIP information.

  DEMANDSNECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

  PHYSICAL& MENTAL:

  • Must be able to move quickly around property.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Responds to visual and aural cues.
  • Must be able to work independently and proven to be self-motivated.
  • Must present a well groomed appearance.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.

  WORKENVIRONMENT:

  • Must be able to continuously maneuver around office and casino.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to tolerate areas containing second hand smoke.

  CAESARSRESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

  Harrah's Metropolis Casino and Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

  
  

• About the company

  Caesars Entertainment, Inc. was a Paradise, Nevada based business that was the largest owner, operator and developer of casinos throughout the world.

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