Remote Jobs
Inside Sales - Outbound, Inbound and Retention
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Job Description
- Req#: R-105972
Employer Industry: Telecommunications
Why consider this job opportunity:
- Target salary up to $55,000
- Excellent benefits package including medical, dental, and vision plans starting on day one
- 401(k) plan with 100% company match from day one (up to 5% of eligible compensation)
- Opportunities for career advancement and growth within the organization
- Flexible work environment with 100% remote work
- Tuition reimbursement of up to $5,250 in the first year
What to Expect (Job Responsibilities):
- Proactively handle disconnection requests and address customer concerns to retain customers and meet revenue goals
- Drive sales through effective outbound calling, making an average of 100 outbound dials per day
- Provide excellent customer service by answering calls and recommending tailored solutions for internet, phone, and video services
- Accurately enter and update work orders and customer account changes while ensuring customer satisfaction
- Complete all required training modules and stay updated on product knowledge and sales techniques
What is Required (Qualifications):
- Minimum of three to six months of related experience and/or training in a call center
- Previous outbound or inbound telemarketing experience preferred
- Strong problem-solving abilities and a proactive approach to customer engagement
- Excellent communication skills with the ability to direct conversations and close sales
- Education: Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
- Experience in a sales environment with a proven track record of meeting or exceeding targets
- Familiarity with telecommunications products and services
- Ability to navigate multiple systems efficiently during customer interactions
- Demonstrated ability to upsell or cross-sell additional services
#Telecommunications #RemoteWork #SalesOpportunity #CareerGrowth #CustomerService
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