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Inside Sales Support Associate (Remote)
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Job Description
- Req#: 394
Employer Industry: Lighting Industry
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and 401k plan with company match
- Permanent remote position with the requirement to work Eastern Standard Time (EST)
- Supportive and collaborative work environment that values creativity and personal development
- Chance to make a positive impact by driving sales and enhancing customer experiences
What to Expect (Job Responsibilities):
- Analyze customer sales data to identify trends and opportunities for improvement
- Initiate sales opportunities through outbound cold calling and inbound calls with customers
- Manage new price requests and maintain accurate records in CRM software
- Serve as a liaison between Sales Agencies, Distributors, and Territory Managers
- Respond to customer inquiries regarding existing orders and follow up on sample requests and quotes
What is Required (Qualifications):
- Minimum of 1-2 years of sales experience in a similar inside sales role
- Lighting industry experience and product knowledge required
- Bachelor’s degree in Business Administration or related field preferred
- Proficiency in Microsoft Office, particularly Outlook, Teams, and Excel
- Strong analytical and problem-solving skills with exceptional organizational abilities
How to Stand Out (Preferred Qualifications):
- Experience with CRM software and Prophet 21
- Exceptional customer service skills with a strong drive to exceed expectations
- Ability to work effectively both independently and as part of a team
- Strong verbal communication skills and comfort with phone interactions
#LightingIndustry #SalesSupport #CustomerService #RemoteWork #CareerGrowth
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