• Job Description

  Req#: JR101056
  Employer Industry: Public Sector Solutions and Services
  
  Why consider this job opportunity:
  - Salary up to $65,000
  - Comprehensive benefits package including medical and dental care, 401k, PTO, parental leave, and bereavement leave
  - Opportunity for career advancement and growth within the organization
  - Hybrid work environment with flexibility for remote work
  - Chance to make a positive impact on individuals with disabilities and their families
  - Supportive and collaborative work culture
  
  What to Expect (Job Responsibilities):
  - Accept applications for services and collect required documentation
  - Exercise independent judgment in interpreting eligibility criteria and advising clients on complex application scenarios
  - Provide live phone support during State business hours and maintain accurate documentation in State databases
  - Assist in the implementation of community engagement strategies and conduct outreach events
  - Identify areas for process improvement and contribute to quality assurance protocols
  
  What is Required (Qualifications):
  - Bachelor's degree in social work, human services, business administration, or a related field; equivalent experience considered
  - 1-3 years of experience working with individuals with disabilities, in long-term care, community health, case management, or similar settings
  - Solid understanding of eligibility criteria and service options within a Disability Services Program
  - Strong organizational, documentation, and problem-solving skills
  - Excellent communication and interpersonal skills, with sensitivity to diverse populations
  
  How to Stand Out (Preferred Qualifications):
  - Familiarity with Medicaid regulations and relevant state and federal laws
  - Experience in a high-volume call center or service setting
  - Proficiency in creating and using decision support tools (scripts, job aids, decision trees)
  
  #PublicSector #DisabilityServices #CareerOpportunity #HybridWork #CommunityEngagement
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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