• Job Description

  Req#: 10a540af-7b1b-4c29-b725-d3f964a766f8
  Employer Industry: Insurance and Professional Services
  
  Why consider this job opportunity:
  - Competitive salary ranging from $16.00 to $17.00 per hour
  - Comprehensive benefits package including medical, dental, and vision plans
  - 401k plan with employer matching for financial security
  - Paid holidays and generous time-off policies to promote a healthy work-life balance
  - Opportunity to work in a diverse and inclusive environment that values innovation and creativity
  - Chance to contribute to a team that is actively driving change in the insurance sector
  
  What to Expect (Job Responsibilities):
  - Complete data entry for Workers' Compensation claims received via phone, ensuring accuracy and adherence to protocols
  - Gather and evaluate information from injured workers and/or employers to determine injury levels and categories
  - Route calls to the appropriate Triage Unit member and verify data for accurate claim entry
  - Research and resolve issues preventing claim entry to ensure compliance with company procedures
  - Assist with clerical duties and perform other responsibilities as needed
  
  What is Required (Qualifications):
  - High school diploma or equivalent
  - At least one (1) year of experience in medical terminology or a medical office setting preferred
  - Bilingual in Spanish and English
  - Strong communication skills, both verbal and written
  - Exceptional time management and organizational skills, with the ability to multi-task in a fast-paced environment
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a call center or customer service role
  - Familiarity with Workers' Compensation claims processing
  - Demonstrated capability to work independently with minimal supervision
  - Strong problem-solving skills and attention to detail
  - Ability to handle sensitive and confidential information with discretion
  
  #Insurance #ClaimsAdministration #CustomerService #DiversityAndInclusion #CareerOpportunity
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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