• Job Description

  Req#: 131688WD
  Employer Industry: Higher Education and Healthcare
  
  Why consider this job opportunity:
  - Salary up to $27.74 per hour
  - Opportunity for career advancement and growth within the organization
  - Flexible work model with remote work options
  - Supportive and collaborative work environment
  - Chance to make a positive impact on patient care and experience
  
  What to Expect (Job Responsibilities):
  - Answer telephone calls, assess urgency, and direct callers to the appropriate personnel
  - Schedule patient appointments, resolve scheduling conflicts, and notify patients of changes
  - Manage patient check-ins and check-outs, ensuring accurate record keeping and insurance verification
  - Book diagnostic tests and surgical procedures, coordinating necessary paperwork and instructions
  - Maintain filing systems and manage office supplies while overseeing support staff coverage
  
  What is Required (Qualifications):
  - Four years of related work experience, with two years in the same job family at the next lower level, or two years of experience with an Associate degree
  - Demonstrated excellent customer service skills and strong verbal communication abilities
  - Proficiency in EPIC or similar EMR systems for scheduling and patient information management
  - Strong organizational skills with attention to detail and ability to prioritize in a fast-paced environment
  - Ability to use independent judgment and critical thinking in managing patient interactions
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of medical terminology and experience in a medical office or call center
  - Bilingual skills, especially Spanish, for effective communication with diverse patient populations
  - Experience with Microsoft Excel and multi-line telephone systems
  - Specialized experience in medical fields such as oncology, cardiology, or dermatology
  - Flexibility and adaptability to manage high call volumes and learn new procedures quickly
  
  #HigherEducation #HealthcareAdministration #RemoteWork #CareerGrowth #CustomerService
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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