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IPG Customer Service Focused Insurance Agent
This job is now closed
Job Description
- Req#: JR101664
Employer Industry: Pet Health and Insurance
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the United States
- Comprehensive full medical, dental, and vision insurance
- 12 weeks of 100% paid parental leave
- Paid time off to volunteer at nonprofit organizations
- Pet-friendly office environment
What to Expect (Job Responsibilities):
- Respond to internal and external inquiries within stated service level agreements
- Manage incoming contacts regarding member questions, customer complaints, products, warranties, and general inquiries
- Analyze, research, and resolve problems and discrepancies for member accounts
- Maintain product knowledge and awareness of customer service policies and store policies
- Participate in solution innovation, sales, and retention efforts with current and new clients
What is Required (Qualifications):
- Minimum of 2 years of customer service, call center, or relevant experience
- Must have and maintain a Property & Casualty License, or must obtain one within 45 days of hire
How to Stand Out (Preferred Qualifications):
- Experience in the pet insurance or pet care industry
- Proven track record in sales or retention efforts
- Strong problem-solving skills and attention to detail
- Ability to work effectively in a remote environment
#PetInsurance #CustomerService #RemoteWork #CareerAdvancement #PetFriendlyWorkplace
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