• Job Description

  Req#: 20846
  Introduction
  
  The Department of Public Instruction (DPI) is the state agency that advances public education and libraries in Wisconsin. Our mission is to advance equitable, transformative, and sustainable educational experiences that develop learners, schools, libraries, and communities in Wisconsin. Working at DPI offers you the opportunity to build on our long-standing commitment to public education so that students are learning the skills and knowledge necessary to become contributing members of our communities.
  
  At DPI, we are committed to creating an environment where everyone feels safe, supported, and valued. Equity and inclusion are at the core of our organizational values, which include belonging, integrity, love, humility, and honor. These values guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. When employees are respected and valued for who they are and staff are held accountable for demonstrating that respect to others, we believe it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.
  
  Our employees enjoy an exceptional employee assistance program that offers a variety of programs and tools to help promote wellness. We have a team-oriented atmosphere, focus on work-life balance, and offer flexible work schedules for most positions. This YouTube video shares the benefits of working at DPI.
  
  The Bureau of Information Technology within the Division of Management Services is seeking applicants for an IS Technical Services Specialist position. This role is part of a small, collaborative team with broad authority and responsibility, offering flexibility in managing a diverse and impactful workload. State employment provides strong financial security, comprehensive benefits, and a commitment to work-life balance, including flexible work options and telework when appropriate.
  
  This position will play a key role in creating modern collaboration experiences at DPI and with our partners, while supporting a major organizational initiative to transition from Google Workspace to Microsoft 365.
  
  Position Summary
  
  This position provides leadership and works within a collaborative team environment to set advanced technical direction, problem solve, troubleshoot, diagnose, evaluate and resolve information systems infrastructure and application issues. This position performs agency-wide system monitoring and capacity analysis of agency technical resources and provides continuous evaluation to maintain optimal information systems infrastructure and security.
  
  For more information, please review the complete position description .
  
  Salary Information
  
  Depending on qualifications, the salary will be between $44.00 - $51.00 per hour (approximately $91,520 - $106,080 per year). For current and eligible former State employees, compensation will be set in accordance with the State Compensation Plan effective at time of hire. This position is in pay schedule 07, range 03. A one-year probationary period will be required.
  
  Check out the excellent benefits this position offers on the Employee Trust Fund's information page . . The State of Wisconsin is a qualifying employer for the federal Public Service Loan Forgiveness Program .
  
  Job Details
  
  Remote Work : This position allows for up to 100% remote work within the State of Wisconsin, with the expectation that the employee maintains secure, high-speed internet access. Remote work from neighboring states may be approved only in very rare and limited circumstances. Please note that remote work arrangements may be rescinded at any time based on business needs, and employees may occasionally be required to report to a Wisconsin work location on short notice.
  
  Headquarters : The position is headquartered at 201 W. Washington Ave. in Madison, WI, and employees are required to report there on their first day of employment. In addition, the employee may need to report to their headquarter location as operational needs require. Reimbursement for traveling to or from the employee's headquarters is not provided (e.g., mileage, meals, parking, lodging, etc.).
  
  Pre-hire requirements : A criminal background check will be conducted prior to an offer of hire.
  
  Legal authorization : Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., without DPI sponsorship). The Department of Public Instruction does not sponsor visas, either at time of hire or at any later time.
  
  Qualifications
  
  Please address the following in your resume and/or letter of qualifications .
  
  A minimally qualified applicant must have all the below:
  
  
  • Experience administering Microsoft 365 services (i.e., Exchange Online, SharePoint, OneDrive, Teams, or Office)
  • Experience configuring and maintaining SharePoint sites, lists, libraries, and/or permissions
  • Experience managing identity and access using enterprise tools (e.g., Entra ID, Okta, Ping) including single sign on (SSO), multifactor authentication (MFA), or conditional access
  • Experience implementing or supporting data retention, labeling, or compliance tools (e.g., Microsoft Purview or similar tools)
  • Experience supporting enterprise IT infrastructure (e.g., servers, cloud services, hardware/software installation, maintenance, or upgrades)
  Please note that a college degree is not required for this position.
  
  Well-qualified applicants will also have some of the following:
  • Experience developing or supporting automation using PowerShell, Power Automate, or Power Platform
  • Experience administering forms, survey, or eSignature platforms (e.g., DocuSign or similar tools)
  • Experience analyzing business needs and translating them into technical solutions or system designs
  • Experience implementing or improving collaboration environments (e.g., SharePoint architecture, Teams structure)
  • Experience administering Microsoft 365 services in a government or education environment
  • Experience leading or serving as primary administrator for Microsoft 365 or SharePoint environments
  
  How To Apply
  
  For this position, please submit an updated resume and letter of qualifications. Review our Application Tips page on the DPI website for additional guidance.
  
  Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the process. References will be requested from top candidates once interviews have taken place.
  
  The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once you have applied, please send an email indicating your interest in being considered for the Veterans Non-Competitive Appointment program to the HR staff listed in the job posting.
  
  The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
  
  We provide reasonable accommodations to qualified applicants and employees with disabilities.
  
  Questions? Please contact the recruiter at:
  Amanda Edl
  Human Resources Specialist-Senior
  Email: Amanda.Edl@dpi.wi.gov
  
  Deadline to Apply
  
  The deadline for this announcement is 11:59 p.m. on Monday May 18, 2026

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