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IT Business Analyst (Salesforce CRM and Deltek Costpoint)
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Job Description
- Req#: ITBUS009325
Employer Industry: Technology Solutions and Digital Transformation
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a collaborative environment with a focus on innovation and technology
- Engage in impactful projects that shape the future of digital solutions
- Gain hands-on experience with leading software such as Salesforce CRM and Deltek Costpoint
- Participate in a culture that values teamwork, creativity, and continuous improvement
What to Expect (Job Responsibilities):
- Serve as a liaison between business stakeholders and technical teams to gather and analyze business requirements
- Support and optimize Salesforce CRM and Deltek Costpoint ERP systems for seamless data flow and reporting
- Analyze current business processes, identify gaps, and recommend improvements or automation opportunities
- Collaborate with Finance, Operations, and Sales teams to enhance system integrations and data integrity
- Develop and maintain dashboards, reports, and KPIs to facilitate business decision-making
What is Required (Qualifications):
- Bachelor's degree in Business Administration, Information Systems, Accounting, or equivalent experience
- 3-5 years of business analysis experience in enterprise systems
- Proficiency in Salesforce (Sales Cloud preferred) and Deltek Costpoint
- Strong skills in requirements gathering, documentation, and process mapping
- Excellent communication and stakeholder management skills
How to Stand Out (Preferred Qualifications):
- Familiarity with data integration tools such as Dell Boomi or MuleSoft
- Experience with SQL and BI or reporting tools like Power BI or Tableau
- Salesforce Administrator Certification (ADM201) or higher
- Understanding of government contracting or project-based accounting
- Experience in agile software development methodologies
#TechnologySolutions #DigitalTransformation #BusinessAnalysis #CareerGrowth #Teamwork
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