Remote Jobs
IT Helpdesk Analyst
This job is now closed
Job Description
- Req#: R412356
Employer Industry: Advertising Technology
Why consider this job opportunity:
- Salary up to $48.38 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package to support physical, financial, and emotional well-being
- Engaging work environment focused on teamwork and innovation
- Chance to contribute to improving customer experience and satisfaction
- Flexible work schedule, including the possibility of night and weekend shifts
What to Expect (Job Responsibilities):
- Assist in preparing detailed reporting to drive improvements
- Analyze issues, identify performance gaps, and support teams in resolution
- Document business and user needs, and revise existing system logic
- Develop and maintain regular reporting in the form of scorecards and KPI reports
- Support system testing to ensure requirements are met
What is Required (Qualifications):
- Bachelor’s Degree preferred; relevant coursework and experience may be considered
- 0-2 years of relevant work experience
- Knowledge in Customer Experience (CX)
- Strong analytical skills and data research experience
- Ability to work nights, weekends, and overtime as necessary
How to Stand Out (Preferred Qualifications):
- Experience with data analytics and research
- Proficiency in Tableau or similar data visualization tools
- Enthusiastic learner and advocate for technology and digital tools
- Previous experience in a collaborative team environment
- Familiarity with the Net Promoter System
#AdvertisingTechnology #CustomerExperience #DataAnalytics #CareerOpportunity #FlexibleSchedule
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.