• Job Description

  Req#: R-073370

  Job Title

  IT Manager II

  Agency

  Texas A&M University

  Department

  Technology Services - Academic Operations

  Proposed Minimum Salary

  Commensurate

  Job Location

  College Station, Texas

  Job Type

  Staff

  Job Description

  Glimpse of the Job and Your Opportunity to Contribute

  Are you an IT enthusiast with a customer-first mindset? Texas A&M University's Technology Services is actively seeking an IT Manager II to support the College of Arts and Science in College Station, Texas. Your leadership will be instrumental in delivering exceptional customer services for our staff and faculty members within the departments of Chemistry, Geology and Geophysics, and Anthropology.

  As an IT Manager II, you will take charge of various projects, both from leadership and those crucial to the success of the departments we support. Your responsibilities will include planning, executing, and successfully completing IT projects at both individual and departmental levels. You will manage ticket delegation, assist in resolving complex IT issues, and work directly with faculty members to address their concerns.

  Your leadership will also involve mentoring your team, fostering their professional development, and ensuring the needs of the departments are met. We are seeking a manager who displays empathy, thrives amidst chaos, and uses a customer focused approach. Your ability to adapt to changing circumstances, listen to understand, and put the customer first will be key to your success in this role.

  Every day brings a new adventure in this role. If you’re someone who enjoys variety, can adapt on the fly, and is ready to provide exceptional customer service, we’d love to hear from you!

  Here’s a glimpse of what you’ll do:

  • Lead multi-disciplined IT staff and foster a collaborative environment dedicated to the team’s mission – Customer Commitment, Collaboration, and Cooperation.

  • Organize and coordinate operations to achieve goals, implement security measures, and continuously improve processes.

  • Plan and schedule IT projects, lead their execution and completion, and facilitate project needs and risks analysis to recommend solutions.

  • Provide advance technical support for projects and operations.

  • Participates in training and professional development with a special emphasis on leadership development, management, industry related acumen, and project and operations management.

  Salary: $70,000 - $75,000 annually based on selected candidate’s education and experience

  This position is expected to be onsite in College Station, Texas.

  Qualifications

  • Bachelor’s degree or equivalent combination of education and experience AND five years of information technology experience which includes two years of team / project leadership.

  • A well-qualified candidate would possess one or more of the following: knowledge of Windows and Mac operating system administration, experience with Research IT and Higher Education IT support, detail-oriented, independent, excellent interpersonal skills, excellent customer service skills, ability to mentor others on available technologies, and/or bachelor’s degree in Information Technology or related field

  What to do

  Apply now! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV/Resume.

  Why Texas A&M University?

  Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

  We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

  • Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

  • 12-15 days of annual paid holidays

  • Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

  • Automatically enrollment in the Teacher Retirement System of Texas

  • Health and Wellness: Free exercise programs and release time

  • Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

  • Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

  For additional information on benefits Click here

  Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

  All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

  Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

• About the company

  34361 Texas A&M University is a public land-grant research university in College Station, Texas.

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