Diverse Lynx

IT Service Desk Analyst


PayCompetitive
LocationNewark/New Jersey
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 25-64015

      Role: IT Service Desk Analyst
      Location: Newark, NJ
      Duration: Long Term Contract

      Job Description

      The IT Service Desk Analyst will provide first level of technical support to the customer.
      The analyst will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of the issues and will be performing request fulfillment.
      Receive calls, chats, emails, and web tickets to address the issues and request fulfillment.
      Strong technical and analytical skills.
      Fluency in the English language.
      Adept in both software and hardware related troubleshooting.
      Experienced in handling Active Directory Users and Directory (password resets, unlocks, account creation/schema, access provisions).








      Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
  • About the company

      We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.

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