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IT Help Desk Support Technician
Job Title: Help Desk Technician
Location: Naples, Florida - On-Site - Not a remote position.
Company: David Lawrence Centers for Behavioral Health
Salary: Starting at $24.00 per hour (Plus Enhanced On-Call Hourly Rate)
Job Type: Full-Time - Hourly/Non-Exempt
Hiring Incentives: Offering a sign-on bonus, immediate PTO accrual, comprehensive medical/dental/vision be...

Company Description
Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.
Role Summary
The Service Delivery Technician II provides technical support to clients within Trapp Technology's mana...

POSITION SUMMARY
The Help Desk Support I role is to provide technical support to users on our LAN/WAN and Cloud environments. This person will also assist the IT Infrastructure Team with server and network support. Responsibilities include gathering and analyzing relevant issue data, resolving the issue reported and documenting the resolution in our incident reporting ticketing system. This per...

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources.
ESSENTIAL FUNCTIONS:
* Respond to client calls, client emails, system alerts and other...

Responsibilities
We are seeking a dynamic and experienced ICAM Help Desk Lead/Manager to oversee help desk operations in support of a mission-critical federal IT program. This role requires strong leadership skills, technical expertise, and a customer-focused approach to ensure prompt, effective support for end users in a high-availability, enterprise environment.
The Technical Security Help De...

Job Summary
This position provides second-tier support for IT service requests escalated from Level 1 technicians. This position is responsible for troubleshooting complex technical issues involving user devices, system access, software installation, and network connectivity. The Technician 2 also performs basic account provisioning, supports imaging operations, and contributes to maintaining t...

Help Desk Coordinator [2 pm to 10 pm]
Trenton, NJ/REMOTE
5+ Months
Note: 35 hour workweek.
Hours are Monday through Friday- 2 pm to 10 pm
This position is fully remote with the exception of the first several weeks for training.
Training is Monday - Friday 8:30 am - 4:30 pm.
Description:
Help Desk Coordinator will assist customers with computer and application issues to determine the root caus...

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote]
Mercer County, NJ/Hybrid
6+ months
NOTE: All training will be conducted on premises. Training on the AOC procedures and system will be provided.
HOURS: Monday- Friday: 8:30 am to 4:30 pm There wil be an extension.
After Training: 3 Days Onsite, 2 days remote: Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch.
Descrip...

The Help Desk Manager/Administrator will oversee Tier II and Tier III support for the Geospatial Engineering Operations Mapping and Analysis Portal (GEOMAP), ensuring rapid resolution of user issues, defect management, and optimal operational uptime. This role includes managing help desk staff, maintaining performance metrics, and ensuring compliance with Air Force Lifecycle Management Center (...

ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations. The successful candidate will be an experienced and technically skilled Help Desk and Microsoft 365 administrator who understands the fundamentals of how IT support operations function on a...

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a high-quality customer support experience for Air Force users. This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coo...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Representati...

Who we are:
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibil...

Senior Help Desk Technician
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated, hi...

Senior Help Desk Technician II
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated,...

Help Desk Manager
Department: Managed Services
Employment Type: Full Time
Location: OneNet Global - Remote
Compensation: $70,000 - $80,000 / year
Description
Manages the client facing Help Desk to ensure that we deliver exceptional and timely support to all end users.
Key Responsibilities
• Team Leadership
• Lead, coach, and develop the Technical Support Engineer I and Support Services Coordin...

As IT Services Assistant one is responsible for identifying and analyzing all company computer systems to ensure optimal performance. The IT Services Assistant will help aid to develop enhancements including designing, configuring, and maintaining system services within company infrastructure, monitoring the data communications to ensure system is available to all users. This position will be r...

We are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program.
Location: After a two-week training period onsite in Lower Manhattan, position will be on-site 4 days a week in Lower Manhattan and 1 day remote, with the expectation that the job will eventually be full time onsite.
Job Requirements:
• Outstanding verbal and writ...

Job Title: Help Desk Support
Location: 100% REMOTE
Duration: 6+ Months to start (Extension or Conversion to FTE Possible)
Summary:
This position is for an inbound call environment. The primary role/responsibility will be taking calls from queue, and then there will be opportunity to get involved in other work/responsibilities of the team as the position demonstrates your knowledge and abil...

Overview
Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.
Job Summary: Entry level position. Works under direct supervision following standard procedures ...