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Job Description
- Req#: 12764
The IT Service Desk Manager is responsible for managing the day-to-day operations of the service desk that provides end-user technology support services. Leads and oversees a team of IT professionals delivering quality customer service, ensuring staffing levels meet ever-changing workflow needs, operational reporting, and on-boarding/off-boarding support, in compliance with service level agreements.About the company
The Commission is one of the largest water and wastewater utilities in the United States.
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