• Job Description

  Req#: 787345100
  Summary
  
  This Notice is issued under direct-hire authority to recruit new talent to occupations for which there is a severe shortage of candidates. We have a severe shortage of qualified applicants for our Information Technology Specialist positions. To help us fill these jobs, we have been granted "Direct Hire Authority". This means that when we have a vacant job, we can hire any qualified candidate from this notice.
  
  This job is open to
  
  
  • Career transition (CTAP, ICTAP, RPL)
    
    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • The public
    
    U.S. Citizens, Nationals or those who owe allegiance to the U.S.
  
  
  Clarification from the agency
  
  Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA, may extend an appointment up to 4 additional years. No individual hired under this DHA can serve in excess of 8 years with GSA and cannot be transferred to positions that are not IT positions. The benefit of submitting your materials for consideration via this notice is that your submission may be shared with a hiring manager if they request resumes from this notice.
  
  Videos
  
  Duties
  
  Key facts about this DHA notice:
  
  
  • TTS is seeking to fill multiple TERM appointments at the GS-15 level.
  • This is a virtual/remote position.
  • Duty station to be determined upon selection.
  • Salary to be determined upon selection, depending on duty location.
  • Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
  • Any selections made will be contacted by Human Resources.
  
  
  You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:
  
  GS-15:
  
  Applications Software Engineering and Development
  
  
  • Engages with customer agencies to perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services or strategies based on user needs.
  • Consults with agency partners to refine functional requirements and translate functional requirements into user stories and technical specifications.
  • Develops user-centered requirements, specifications, and/or user stories for systems that meet business requirements and advises on the merits of proposed IT systems development projects.
  • Serves as a recognized and respected authority on a diverse range of highly technical software issues.
  
  
  IT Project/Cross-Functional Leadership
  
  
  • Reviews projects for technical feasibility and adherence with the organization's mission objectives and provides recommendations to management prior to commencement of IT projects.
  • Determines project objectives and sets priorities; anticipates potential threats or opportunities.
  • Applies human-centered design techniques to drive IT project decisions to ensure the right IT product is being developed.
  • Leads cross functional teams to develop innovative IT services.
  • Plans, develops, and executes highly complex and intricate IT projects that transform the manner in which government leverages technology to serve the public.
  • Determines the size, skills, and roles necessary for a project team to deliver a product and identifies appropriate team members.
  • Engages leadership in the design, development and deployment of IT solutions leveraging current and emergent IT technologies and best practices.
  • Implements and/or introduces the use of new IT technologies or tools within government agencies.
  
  
  Relationship Management
  
  
  • Works closely with customer agencies in a leadership role and navigates and works through conflicting priorities from stakeholders.
  • Provides agency partners accurate, expert, and authoritative technical IT advice.
  • Utilizes interpersonal skills to develop cooperative relationships.
  
  
  Requirements
  
  Conditions of Employment
  
  
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with the Selective Service if you are a male born after 12/31/1959
  • Direct Deposit of salary check to financial organization required
  
  
  If selected, you must meet the following conditions:
  
  
  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 4 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  
  
  Qualifications
  
  For each job on your resume, provide:
  
  
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).
  
  
  If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
  
  For a brief video on creating a Federal resume, click here.
  
  The GS-15 step 1 salary range starts at $143,736 per year. The total salary will be determined upon selection and based on the associated GS locality pay table for your assigned duty location.
  
  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
  
  QUALIFICATIONS
  
  BASIC REQUIREMENTS: Have IT-related experience demonstrating EACH of the four competencies listed below:
  
  Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
  
  Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
  
  Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
  
  Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
  
  GS-15 LEVEL SPECIALIZED EXPERIENCE REQUIREMENTS: In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-14 level in the Federal service. Specialized experience for this role is defined as experience delivering projects, tools or products as part of an engineering team. This includes experience developing or architecting complex modern web applications or cloud infrastructure using approaches such as test-driven development, continuous integration & deployment, or distributed version control such as github. Candidates should demonstrate experience providing project leadership and experience with agile development methodologies.
  
  Education
  
  This job does not have an education qualification requirement.
  
  Additional information
  
  Bargaining Unit status: This position is ineligible for the bargaining unit.
  
  Relocation Not Paid: Relocation-related expenses are not approved and will be your responsibility.
  
  Management Rights: Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
  
  On a case-by-case basis, the following incentives may be approved:
  
  
  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government
  
  
  GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
  
  
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
  
  
  Our commitment is:
  
  
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
  
  
  
  • Benefits
    
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
    
    You will have access to many benefits including:
    
    
    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development
    
    
    Review our benefits
    
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
  
  How You Will Be Evaluated
  
  You will be evaluated for this job based on how well you meet the qualifications above.
  
  Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans' Preference does not apply to the direct hire recruitment procedures.
  
  You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.
  
  ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found "well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA's listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.)
  
  IT SPECIALIST COMPETENCY REQUIREMENTS:
  
  
  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
  • Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
  
  You may preview questions for this vacancy.
  
  
  • Benefits
    
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
    
    You will have access to many benefits including:
    
    
    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development
    
    
    Review our benefits
    
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents
    
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
    
    ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
    
    Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
    
    If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
    
    Current or Former Political Appointees: Submit SF-50.
  • How to Apply
    
    How to Apply:
    
    Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
    
    If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
    
    To begin, click the Apply Online button on the vacancy announcement.
    
    
    • Sign in or register on USAJobs and select a resume and documents to include in your application.
    • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
    • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
    • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
    
    
    Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
    
    Agency contact information
    
    Brenda Luzietti
    
    Phone
    
    (202) 969-5929
    
    Fax
    
    000-000-0000
    
    Email
    
    brenda.luzietti@gsa.gov
    
    Address
    
    GSA, Technology Transformation Service
    
    General Services Administration (GSA)
    
    Office of Human Resources Management (OHRM)
    
    1800 F Street NW
    
    Washington, District of Columbia 20405
    
    United States
    
    Next steps
    
    After the closing date/deadline:
    
    
    1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
    2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
    3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
    4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
    5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking "Track this Application" on the Applicant Dashboard.
    
    
    Thank you for your interest in working for U.S. General Services Administration!
  • Fair and Transparent
    
    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    
    
    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
  
  
  Required Documents
  
  ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
  
  Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
  
  If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
  
  Current or Former Political Appointees: Submit SF-50.
  
  How to Apply
  
  How to Apply:
  
  Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
  
  If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
  
  To begin, click the Apply Online button on the vacancy announcement.
  
  
  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
  
  
  Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
  
  Agency contact information
  
  Brenda Luzietti
  
  Phone
  
  (202) 969-5929
  
  Fax
  
  000-000-0000
  
  Email
  
  brenda.luzietti@gsa.gov
  
  Address
  
  GSA, Technology Transformation Service
  
  General Services Administration (GSA)
  
  Office of Human Resources Management (OHRM)
  
  1800 F Street NW
  
  Washington, District of Columbia 20405
  
  United States
  
  Next steps
  
  After the closing date/deadline:
  
  
  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
  5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking "Track this Application" on the Applicant Dashboard.
  
  
  Thank you for your interest in working for U.S. General Services Administration!
  
  Fair & Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

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