Remote Jobs
IT Specialist
7 days agoWhat's your preference?
Job Description
- Req#: IJYW3JmD2KcM
Employer Industry: Restaurant Technology
Why consider this job opportunity:
- Salary up to $60,000 annually
- Travel reimbursement for all required business-related travel
- Comprehensive benefits package including 401k, Medical, Dental, and Vision options
- Clear pathway for career development and advancement within the organization
- Flexible work-from-home options available
- Opportunity for hands-on learning and mentorship from an experienced Director of IT
What to Expect (Job Responsibilities):
- Manage and resolve internal IT support tickets using Atera and Microsoft Teams
- Provide remote and phone-based technical support to restaurant and corporate staff
- Triage and escalate issues related to various vendors
- Maintain and manage company-issued hardware including laptops, tablets, and in-store tech inventory
- Conduct onsite visits to support basic cabling, troubleshoot network issues, and perform equipment repairs as needed
What is Required (Qualifications):
- Associate degree or equivalent relevant work experience
- Minimum of 2 years in IT support roles such as helpdesk or desktop support
- Proficient in Microsoft 365 and Microsoft Teams
- Ability to travel occasionally to restaurant sites (travel reimbursed)
- Strong communication skills, self-motivation, and comfort with remote work environments
How to Stand Out (Preferred Qualifications):
- CompTIA A+ certification and experience with QSR point-of-sale systems
- Ability to lift and transport equipment up to 50-100 lbs and perform physical tasks (e.g., climbing ladders)
#RestaurantTechnology #ITSupport #CareerOpportunity #FlexibleWork #Mentorship
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