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Knowledge Content Specialist
6 days agoWhat's your preference?
Job Description
- Req#: F54D9377B5
Employer Industry: Telecommunications Services
Why consider this job opportunity:
- Comprehensive benefits package including Medical, Dental, Vision, and Life insurance starting on day one
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% discount on AT&T wireless services
- Opportunities for advancement, with a preference for promoting from within
What to Expect (Job Responsibilities):
- Create and update knowledge base articles, process documentation, and job aids
- Translate operational workflows into clear, easy-to-follow written content
- Maintain documentation accuracy as processes, tools, and policies change
- Partner with subject matter experts to gather and validate information
- Organize and tag content to support searchability and usability
What is Required (Qualifications):
- Experience in documentation, content creation, or administrative support roles
- Strong writing and editing skills with attention to clarity and accuracy
- Ability to follow structured guidelines and documentation standards
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Word and basic Excel
How to Stand Out (Preferred Qualifications):
- Comfortable working with knowledge base tools or content management systems
- Ability to manage multiple content tasks simultaneously
- Willingness to learn operational workflows and business processes
#Telecommunications #ContentCreation #CareerOpportunity #EmployeeBenefits #AdvancementOpportunities
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