• Job Description

  Req#: 32522462686

  Become part of the ARC HR team!
  
  

  The Salvation Army (TSA), Adult Rehabilitation Centers (ARC), is a no-fee program that assists men and women in completing our drug and alcohol rehabilitation program. Our employees contribute to maintaining and enhancing the effectiveness of the program, providing a greater sense of purpose and opportunity.

  ESSENTIAL JOB DUTIES:

  The Lead Sales provides customers with the best selection, exceptional service, and well-organized stores, supporting our spiritual, social, and rehabilitation programs for those in need. The Lead Sales will work closely with the management team on daily tasks and responsibilities for the TSA Family Store, including but not limited to meeting sales and income goals, creating a positive and mentoring environment, and implementing effective Work Therapy Assignments (WTA).

  1. Partner with the Store Manager in daily store operations, including opening and closing procedures, point of sale, inventory management, merchandise standards, and donations.
  2. Manage all day-to-day store operations, including personnel and cash handling, in the absence of the Store and/or Assistant Manager. Report concerns to the District Sales Manager.
  3. Assist the Store Manager in monitoring and analyzing performance indicators to drive sales and profitability aligned with budgets and goals.
  4. In the absence of the Store Manager and Assistant Manager, schedule store employees, coordinate team meetings, and provide coaching and training. Handle payroll paperwork, especially related to Time and Attendance.
  5. Ensure high customer and donor satisfaction through excellent service and develop strategies to enhance the customer experience.
  6. Support Back Room Processing to ensure effective and efficient operations meeting daily goals.
  7. Supervise and report on program Beneficiaries involved in Work Therapy Assignments at the store.
  8. In the absence of managers, safeguard store currency, inventory, and property, including cash deposits, bank deposits, and security protocols.
  9. Ensure the building is secured during non-operating hours and safety measures are maintained according to ARC policies and regulations.
  10. Assist with conducting and recording weekly store meetings and may be relocated based on business needs.
  11. Complete all tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

  QUALIFICATIONS:

  • High School Diploma or equivalent required.
  • Minimum one year of retail experience; supervisory experience preferred.
  • Must pass background checks, including criminal history and sex offender registry.
  • Effective communication skills with management, staff, customers, and donors.

  PHYSICAL REQUIREMENTS:

  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
  • Ability to grasp, push, and pull objects such as carts, fixtures, and merchandise.
  • Ability to lift up to 50 lbs.
  • Perform repetitive motion tasks as required.

  PAY AND BENEFITS:

  • Part-time position at $17/hr for 25 hours/week.
  • Opportunities for career growth.
  • Paid Sick Leave, Employee Store Discounts, Referral Bonuses, and other perks.

  Criminal background and reference checks will be performed on final candidates.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

  The Salvation Army does not discriminate against employees or applicants based on pay inquiries or disclosures, in accordance with legal standards. For more information, review the Know Your Rights notice from the Department of Labor.

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• About the company

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