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Lead Services Specialist 1 - Customer Service Management
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Job Description
- Req#: R5021074
Employer Industry: Aerospace Engineering
Why consider this job opportunity:
- Competitive compensation and benefits package
- Opportunity for career advancement within a global leader in aerospace
- Work remotely with flexible hours based on customer needs
- Engage in technical training and development for continuous improvement
- Contribute to critical military and commercial engine programs
- Supportive and collaborative work environment focused on safety and quality
What to Expect (Job Responsibilities):
- Provide technical advice on the operation, maintenance, and repair of F110 and J85 engines
- Deliver on-the-job training to maintenance personnel on various technical procedures
- Assist with the installation of engine modifications and interpretation of technical instructions
- Analyze field data and report findings to engineering teams for improvements
- Manage workload, travel, and budget independently while ensuring compliance and integrity
What is Required (Qualifications):
- Bachelor's Degree from an accredited college or university, or High School Diploma/GED with a minimum of 3 years of relevant experience
- Minimum of 3 years of experience in military and/or commercial engine programs
- Experience with F110 and J85 engine models and strong engine test cell background
- At least 3 years of experience in Customer Service Management
- U.S. Citizenship and ability to obtain a U.S. Government Secret Clearance
How to Stand Out (Preferred Qualifications):
- Strong communication and customer interaction skills
- Proven analytical skills with a focus on quality improvement
- Experience in project management
- Ability to lead and influence customers and peers
- Knowledge of effective training methods for technical personnel
#AerospaceEngineering #FieldService #TechnicalExpertise #RemoteWork #CareerGrowth #MilitarySupport
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