• Job Description

  Req#: 2502382

  ”Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.”

  Qualifications

  POSITION REQUIREMENTS

  FORMAL EDUCATION:

  Required:

  • Bachelor’s Degree

  Preferred:

  • Bachelor’s Degree in HR, Industrial Organizational Psychology, Organizational Development or Business Management
  • Master’s degree in HR, Organizational Development, Industrial Organizational Psychology, Business Management, or Related Field

  KNOWLEDGE & EXPERIENCE:

  Required:

  • Minimum 5 years in Learning & Development or Human Resources
  • Experience managing and successfully executing numerous priorities and multiple projects in a fast-paced environment
  • Experience leading meetings and giving presentations to large and small audiences through multiple channels (ie: email, virtual meetings, in-person presentations)
  • Experience building relationships with internal customers
  • Experience with learning design process and tools

  Preferred:

  • 5 years in Learning & Development with experience with content design, managing training programs, facilitating training & workshops and measuring training program impact
  • Experience directly managing others
  • Experience working with multiple levels and groups in a global, matrix organization
  • Experience developing learning and development programs and processes
  • Experience measuring the success and impact of learning and development programs

  TECHNICAL/SKILL REQUIREMENTS:

  Required:

  • Demonstrates good judgement and strict adherence to high ethical standards
  • Ability to exercise poise, tactfulness, diplomacy and good interpersonal skills in order to handle sensitive and confidential situations
  • Strong project management & execution skills
  • Ability to plan and lead change
  • Strong written and verbal communication skills
  • Strong facilitation and presentation skills at all organizational levels
  • Thinks and acts strategically
  • Ability to work with minimal supervision
  • Ability to influence others
  • Ability to make quick, effective decisions with limited or incomplete data
  • Excellent leadership and managerial skills
  • Ability to work outside the standard office 7.5-hour workday, if and when required

  Preferred:

  • Enjoys challenging and thought-provoking work and has a strong desire to learn and progress
  • Skilled instructional designer
  • Advanced computer skills in Excel, Word, PowerPoint, SharePoint
  • Knowledge of LMS, LXP and other learning platforms
  • Knowledge of SW HR Systems
  • Knowledge of SW IT Interfaces

  TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

  • 10%

  WORK SCHEDULE:

  • Monday through Friday, 37.5 hours per week

  This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

  Responsibilities

  CORE RESPONSIBILITIES AND TASKS

  Create & execute PCG Learning & Development Strategy in partnership with L&OD Director & business stakeholders

  1. Partner with business leaders to understand strategic objectives, and build and maintain Group and Divisional buy-in for learning & development
  2. Establish process by which the employee learning experience is consistent and effective
  3. Manage team to develop and execute learning & development programs
  4. Ensure that metrics and evaluation are tracked through procedures related to impact of learning & development programs
  5. Evaluate current training programs, gain input to continually improve learning portfolio and measure effectiveness of programs on an ongoing basis
  6. Serve as project manager on key strategic Learning & Development programs, supporting team with project work to maintain long-term roadmap
  7. Lead continuous improvement efforts that refine existing processes, establish new tools and processes and effectively document these efforts to support implementation in the field
  8. Builds consensus and develops strong working relationships with cross Divisional teams
  9. Identify and execute creative and innovative methods by which our employees gain the knowledge needed to drive sales, market share and improve overall customer satisfaction
  10. Benchmark internally & externally to identify best practices and key learning trends
  11. Develop strong cross functional and regional relationships, supporting global L&OD teams and their initiatives
  12. Lead learning technology strategy in PCG, ensuring needs of stakeholders are met

  Lead strategy and oversee design & execution of sales training & tech services training

  1. Lead cross functional and Divisional program for sales enablement learning & development
  2. Establish sales and tech services learning & development curriculum for long term growth
  3. Partner with Sales Excellence team to understand strategic objectives
  4. Establish consistent onboarding and continuous learning programs for sales roles across the Divisions, including common content, delivery, branding, formatting, and maintenance
  5. Ensure that metrics and evaluation are tracked and communicated
  6. Act as LMS Deployment lead for sales & tech by being the product expert, implementing within the organization and leading team to execute content
  7. Lead team members in learning design, content development and deployment in LMS, system administration and technical support
  8. Partner with PCG Sales Excellence Director to advise on global implementation

  Manage and improve existing training & ensure effective communication and execution of all PCG and Enterprise training programs

  1. Maintain PCG L&OD SharePoint site, iLEAD and other learning platforms
  2. Reinforce & regularly communicate offerings to employees, HR, stakeholders, etc.
  3. Provide guidance and change leadership in the standardization and leveraging of learning across Divisions
  4. Drive continuous improvement in the usage of our learning & development systems and processes
  5. Ensure accurate documentation of processes for all department procedures
  6. Use relevant and objective data to guide decision making
  7. Formulate communication strategies and plans for effective rollouts of new and ongoing business initiatives
  8. Ensure customer-focused and effective process for communication, execution and tracking of Enterprise Core & Nomination training programs
  9. Evaluate and leverage technology application into all functional areas

  Other Training & Learning Projects

  1. Identify & actively manage partnerships with external vendors (current & new) who provide learning platforms and training content for sales and tech services
  2. Support annual National Sales Meeting planning, as needed

  Ensure team success & development

  1. Select and onboard all new staff members
  2. Coach and develop team members for higher levels of performance in current role & prepare for future roles
  3. Provide guidance and direction to team members, including setting performance standards and monitoring performance
  4. Foster engagement among team members and department
  5. Oversee the daily operations of the department, including all department projects and related tasks
  6. Encourage and build mutual trust, respect and cooperation among staff members

• About the company

  Sherwin-Williams Company is an American Fortune 500 company in the paint and coating manufacturing industry.

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